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# Engineer Computer Support Systems

- **Company:** Tata Consultancy Services Limited
- **Location:** Philadelphia, PA, United States
- **Salary:** $50,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Command-Line Interface, Virtual Private Networks (VPN), Microsoft Office, IP Cameras, Network Monitoring, Citrix Systems, Airwatch, SAP (Applications), Virtual Local Area Networks, Peripherals, Juniper, Computer Equipment, Information Technology, Surface Pro, Cisco, Servicenow
- **Published:** October 28, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88725844/1

## About the Role

End user support, customer service, computer hardware/software support
Networking & Infrastructure: Cisco, Juniper, Meraki, VLANs, Port Configuration, CLI, Network Monitoring, IP Cameras
Systems & Support: Windows 7/10, Microsoft Office, VPN, Citrix XenMobile, AirWatch, iPhone, Android, Surface Pro
IT Service Management: ServiceNow, BMC Remedy, SAP, Incident Management, Root Cause Analysis, Documentation
Professional Skills: Customer Service, Training, Mentoring, Project Coordination, Process Improvement, BACHELOR OF COMPUTER SCIENCE

## Description

Job Description: *can add more rows as required*
Face to face technical support for laptop desktop
Deployment of Desktop/Laptop/phones
Diagnosing and resolving technical issues, including hardware, software, and network problems.
Install, configure, and maintain computer systems, peripherals, and software.
Provide technical assistance and training to end-users, answering questions and resolving problems.
Perform regular maintenance and updates on client systems and software.
Maintain detailed records of service visits, issues resolved, and procedures.
Collaborate with other team members, including Service Desk, Network teams, and third-party vendors.
Provide support for Audio/Visual equipment in meeting rooms