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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow Developer - **Company:** RSM US - **Location:** Dallas, TX, United States - **Experience:** Starter - **Salary:** $85,100.0 - $161,700.0 - **Contract:** Internship / Graduate position - **Skills:** HTML, JavaScript (Programming Language), Computer-Aided Design, Active Directory, Application Programming Interfaces (APIs), Cascading Style Sheets (CSS), Configuration Management Databases, System Configuration, Custom Software, Lightweight Directory Access Protocols (LDAP), ServiceNow Application Engine, Simple Object Access Protocol (SOAP), Single Sign-On, Systems Integration, Web Services, Extensible Markup Language (XML), Enterprise Software Applications, Client Side Scripting, SOAPAPI, AngularJS, Information Technology, Web Technologies, Restful APIs, Servicenow - **Published:** October 28, 2026 - **Apply:** https://diversityjobs.com/career/18765724/Servicenow-Developer-Texas-Dallas ## About the Role * Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or a related field, or equivalent relevant experience. * Approximately 3+ years of hands-on ServiceNow development and configuration experience. * Experience developing ServiceNow solutions using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Flow Designer, and/or workflows. * Experience configuring, customizing, and supporting ServiceNow applications in an enterprise environment. * Experience with web technologies and integration methods such as JavaScript, HTML, CSS, XML, REST, SOAP, LDAP, Active Directory, and SSO. * Experience participating in at least one full-cycle ServiceNow implementation, from requirements and solution design through development, testing, and deployment. * Experience troubleshooting ServiceNow applications, integrations, workflows, and platform configurations. * Ability to translate functional and business requirements into effective technical solutions. * Strong written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. * Ability to work effectively in a collaborative, client-facing consulting environment and manage multiple development priorities. Preferred Qualifications: * ServiceNow Certified System Administrator (CSA) certification. * ServiceNow Certified Application Developer (CAD) certification. * Certified Implementation Specialist (CIS) certification in one or more ServiceNow product areas. * Experience implementing and supporting multiple ServiceNow applications or modules. * Experience developing REST/SOAP integrations and integrating ServiceNow with enterprise applications. * Experience with IntegrationHub, Flow Designer, Service Catalog, CMDB, and custom application development. * Experience with JavaScript, AngularJS, HTML, CSS, XML, APIs, and web services. * Experience supporting ServiceNow upgrades and evaluating customizations for release compatibility. * Experience working within a professional services or consulting environment., RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. ## Description * Design, develop, configure, test, and deploy solutions on the ServiceNow platform based on business and technical requirements. * Develop and customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Flow Designer, and workflows. * Translate business requirements and user stories into scalable, maintainable ServiceNow solutions. * Configure and enhance ServiceNow modules and applications, including forms, tables, workflows, notifications, integrations, and platform functionality. * Develop and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, IntegrationHub, SSO, LDAP, and Active Directory where applicable. * Participate throughout the full ServiceNow implementation lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-production support. * Troubleshoot technical issues, perform root-cause analysis, and implement enhancements and fixes across ServiceNow environments. * Support ServiceNow upgrades, releases, installations, and platform maintenance while identifying and resolving potential impacts to custom functionality. * Create and maintain technical documentation, including solution designs, configuration documentation, process flows, user stories, and deployment documentation. * Partner closely with architects, business analysts, functional consultants, administrators, and client stakeholders to deliver effective ServiceNow solutions. * Apply ServiceNow development best practices with a focus on platform scalability, maintainability, security, and minimizing unnecessary customization. * Stay current on ServiceNow releases, platform capabilities, and development best practices and recommend opportunities to leverage new functionality.