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# Senior Implementation Engineer I

- **Company:** CLEO, LTD.
- **Location:** Annapolis, MD, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, ASC X12 Standards, AS2, Communications Protocols, Data Mapping, Electronic Data Interchange (EDI), UN Electronic Data Interchange for Administration Commerce and Transport, Middleware, OAuth, SAP (Applications), File Transfer Protocol (FTP), Software Troubleshooting, SOAPAPI, OpenText
- **Published:** October 28, 2026
- **Apply:** https://dejobs.org/x/x/D6E4D20D1756475FAE6A1A2F5C472CD6/job/

## About the Role

* B.E./B.Tech with 2-4 years of EDI, B2B integration, or middleware experience.
 * Knowledge of ANSI X12, EDIFACT, AS2, SFTP, APIs, and ERP integrations (SAP preferred).
 * Experience with BPS, data mapping, REST/SOAP APIs, OAuth, and UAT.
 * Strong troubleshooting and customer-facing implementation skills.
 * Supply chain domain, legacy B2B tools, or AI tool experience is a plus.

Preferred

 * Experience with supply chain domains: retail, grocery, 3PL/logistics, or manufacturing
 * Prior exposure to legacy B2B tools (Sterling, Gentran, OpenText) - helpful for migration projects
 * Familiarity with AI tools for documentation, analysis, or delivery acceleration

Behavior Competencies

Initiative & Innovation- Ability to be proactive and develop new ideas

Level 2: Initiative - Takes initiatives within their area of responsibility to accelerate finding solutions. Detects problems, escalates with proposed solutions.

Leadership & Management - Ability to work within or lead a team

Level 1: Team Oriented - Actively cooperates with team members, shares knowledge proactively, and seeks advice when needed.

Planning & Organization- Ability to manage tasks and activities

Level 2: Scheduling- Determines a course of action by breaking it into smaller steps, planning and resourcing each, and adjusting for potential problems.

Customer Focus- Ability to manage relationships with customers

Level 2: Customer Oriented- Understands the needs of external customers and keeps them in mind when taking actions or making decisions.

Interpersonal Communication- Ability to communicate effectively with people

Level 2: Active Listening & Empathy- Listens to others' points of view through verbal and non-verbal communication. Formulates own views while understanding others'.

Achievement Focus- Ability to achieve objectives

Level 2: Persistence- Meets targets and fulfills agreements even when adverse circumstances prevail. Stays focused and resourceful under pressure.

Solution Finding- Ability to analyze situations and find accurate solutions

Level 2: Information Acquisition- Identifies gaps in available information and provides solutions for fixing them. Takes new information into account and modifies understanding accordingly.

People Focus- Ability to account for the human factor

Level 2: Efficiency of Staff- Manages own stress and avoids impacting team members. Anticipates and manages potential conflicts. Champions diversity through a positive approach.

AI Fluency

Uses AI to accelerate project delivery - drafting implementation plans, summarizing customer requirements, and generating documentation faster. Can point to specific examples where AI improved turnaround time or output quality on a customer engagement.

Familiar with basic AI terms and terminologies. Ability to use org level AI tools , writes basic prompts effectively. Validates outputs before use. Participates in team feedback loops.

## Description

* Configure EDI, API, and communication protocols (AS2, SFTP, VAN).
 * Build, test, and troubleshoot business processes, ERP integrations, and data mappings.
 * Implement REST/SOAP APIs with OAuth and security controls.
 * Support customer workshops, UAT, and issue resolution.
 * Apply performance, security, and implementation best practices.