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# Desktop Support Analyst (Executive)

- **Company:** TEKSYSTEMS INC.
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $93,600.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Microsoft Outlook, Software Documentation, Computer Networks, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Executive Information Systems, Virtual Private Networks (VPN), Local Area Networks, Office Suite, Software Vulnerability Management, Wi-Fi Technology, Office365, Peripherals, Patch Management, Laptops, User Administration
- **Published:** October 28, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/new-york/7fbbaf58-7a1e-4b78-9561-209e025886bf

## About the Role

* 5+ years of experience in Desktop Support, Deskside Support, or IT Support roles.
 * 3+ years supporting executives, C-level leaders, and other stakeholders.
 * Strong experience providing Tier 2/Tier 3 support in enterprise environments.
 * Expertise supporting:
 + Windows 10/11
 + macOS
 + iOS and mobile devices
 + Microsoft 365 Suite
 + Outlook and Microsoft Teams
 + Active Directory, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Apple IOS
Operations
Leadership
Encryption
Microsoft 365
Asset Tracking
Professionalism
Desktop Support
Microsoft Teams
Confidentiality
Active Directory
Deskside Support
Patch Management
Network Printers
Technical Issues
Operating Systems
Microsoft Outlook
Endpoint Security
Peripheral Devices
Business Valuation
Local Area Networks
Network Engineering
Microsoft Windows 10
Full Stack Development
Executive Presentations
Business Transformation
Executive Information Systems
Virtual Private Networks (VPN)
Endpoint Detection And Response
Troubleshooting (Problem Solving)
Dynamic Host Configuration Protocol (DHCP)
Information Technology Infrastructure Library, Our client is seeking an experienced Desktop Support Analyst (Executive) to serve as the primary IT resource for a newly

established New York City office located in the World Trade Center. This high-visibility role combines executive support, desktop administration, AV

support, and light networking responsibilities to ensure a seamless technology experience for employees and senior leadership.

The ideal candidate is a polished IT professional who thrives in a fast-paced environment, enjoys solving complex technical issues, and has a proven track

record of providing white-glove support to executive stakeholders., Executive & White-Glove Support

 * Deliver high-touch, concierge-level IT support to executives and senior leadership.
 * Provide technology support for board meetings, executive presentations, town halls, and confidential meetings.
 * Conduct proactive pre-meeting technology checks and provide real-time support during critical events.
 * Maintain professionalism, discretion, and confidentiality while supporting executive users.
 * Serve as a trusted technical advisor for leadership teams.

Desktop & End-User Support

 * Provide Tier 2 and Tier 3 support for Windows, macOS, iOS, and mobile devices.
 * Troubleshoot hardware, software, operating system, and application issues.
 * Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
 * Configure, deploy, maintain, and troubleshoot desktops, laptops, peripherals, printers, and mobile devices.
 * Manage hardware inventory, asset tracking, and device lifecycle activities.
 * Support Active Directory user administration, permissions, and account management.

Network & Connectivity Support

 * Perform first-level troubleshooting of Wi-Fi, LAN, VPN, and connectivity issues.
 * Assist with DNS, DHCP, and network printer troubleshooting.
 * Escalate complex issues to infrastructure and network engineering teams as needed.
 * Support remote users and hybrid workforce technologies.

Security & Compliance

 * Support endpoint security initiatives including antivirus, EDR, disk encryption, and MFA.
 * Assist with patch management and vulnerability remediation efforts.
 * Follow ITIL-based support processes and documentation standards.
 * Maintain accurate records of incidents, service requests, and resolutions.