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# Test Center Administrator

- **Company:** Robert Half
- **Location:** Knoxville, TN, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Business Software, Microsoft Outlook, Desktop Computing, Web Browsers, Microsoft Office
- **Published:** October 28, 2026
- **Apply:** https://dejobs.org/x/x/BC24FFF9FDF248D1AA7D9A896F04F558/job/

## About the Role

* Demonstrate flexibility with scheduling needs while representing the organization's standards, values, and procedures in a detail-oriented manner. Requirements * High school diploma or equivalent required; additional college coursework is helpful.

 * At least one year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments.

 * Ability to remain composed and effective in a fast-paced setting with high candidate volume.

 * Strong verbal and written communication skills, including the ability to prepare accurate reports and correspondence.

 * Comfortable using Windows-based computers and common business applications such as Microsoft Office, Outlook, and web browsers.

 * Able to manage several tasks at once, use small tools, and handle packing or unpacking equipment as needed.

 * Must be able to stand or remain stationary for extended periods, move throughout the testing area regularly, and lift up to 40 pounds.

 * Ability to work safely in tight spaces, monitor screens and camera views clearly, and escort candidates to and from the exam room. TalentMatch®

## Description

Description We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who thrives in a structured, customer-facing environment and can balance security protocols with excellent service. The person in this role will help create a calm, detail-oriented testing experience while ensuring procedures are followed accurately and consistently.

Responsibilities:

 * Welcome test takers upon arrival, confirm identification, and guide them through the check-in process.

 * Carry out required screening procedures, including security wand checks and other exam security measures.

 * Observe the testing room through regular walkthroughs and active proctoring to help protect exam integrity.

 * Respond promptly to candidate concerns, resolve issues when possible, and escalate exceptions according to policy.

 * Troubleshoot basic computer or device problems that may affect a candidate's testing session.

 * Keep testing materials, equipment, and the overall environment secure at all times.

 * Document incidents clearly and report any activity that falls outside established guidelines.

 * Support fingerprint capture and digital recordkeeping when required at the test center.

 * Assist with clerical and operational tasks during slower testing periods, including document handling and equipment preparation.