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# IT Desktop Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $83,200.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Business Software, System Center Configuration Manager, Azure Active Directory, Software Troubleshooting, Microsoft InTune, Deployment Automation
- **Published:** October 28, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/new-york/ef908790-da40-4de9-b08b-9117c41af784

## About the Role

The ideal candidate will have 4-5 years of desktop support experience, strong troubleshooting skills, and a polished, customer-service-focused approach to supporting end users in person., * 4-5 years of relevant desktop/IT support experience.

 * Strong Windows hardware and software troubleshooting skills.
 * Experience with Intune, Autopilot, and Azure AD / Entra ID.
 * Experience with laptop imaging, deployment, and device lifecycle support.
 * Strong customer service and communication skills.
 * Professional, polished demeanor with the ability to provide white-glove, in-person support.
 * Must be comfortable working onsite in Midtown Manhattan 5 days per week., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

* Provide Level 2/Level 3 desktop and end-user support for hardware, software, and application issues.
 * Support business applications used by finance, tax, and accounting teams, including Bloomberg terminals.
 * Handle new-hire technology setups, laptop deployments, device refreshes, and ongoing device lifecycle support.
 * Image, configure, and deploy laptops using Microsoft Intune, Autopilot, and Azure AD / Entra ID.
 * Provide limited support for legacy SCCM imaging processes.
 * Perform onsite moves, adds, and changes (MAC) and other hands-on desktop support.
 * Deliver professional, white-glove support to employees in a corporate office environment.
 * Support Logitech Microsoft Teams Rooms (MTR) and assist with conference room setup and troubleshooting.
 * Assist with mobile devices, telecom, and AV systems as needed. Prior experience in these areas is helpful but not required, as training will be provided.

Environment

 * Global environment supporting approximately 900-1,000 users, with occasional support across a broader 2,000+ user ecosystem.
 * Collaborative field support team of approximately 10 technicians.
 * Professional, corporate office environment requiring strong communication and interpersonal skills.