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# Junior Desktop Support Engineer (On Site)

- **Company:** BinckBank
- **Location:** Amsterdam, Netherlands
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Agile Methodology, Artificial Intelligence, Desktop Environments, Issue Tracking Systems, Networking Basics, Wireless Networks, Office365, Servicenow
- **Published:** October 29, 2026
- **Apply:** https://saxobank.wd3.myworkdayjobs.com/CareeratSaxoBank/job/Amsterdam/Junior-Desktop-Support-Engineer--On-Site-_R-19582

## About the Role

This is an exciting opportunity for a highly customer-focused and enthusiastic Desktop Support Engineer with a genuine interest in solving IT issues.

The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced environment., * MS 365

 * MS Teams
 * Windows 11
 * Knowledge about AI Tools
 * Able to support application and OS installations
 * Good understanding of end user hardware
 * Basic networking skills
 * Experience with an ITIL driven ticketing systems / ServiceNOW preferred
 * Minimum of 2 years' experience in supporting complex desktop environments or you have completed your ICT degree recently
 * Experience in an international company (financial industry would be an asset)
 * Fluent in English
 * Very good communication and people/training skills
 * Team player, keen to learn, highly self-motivated

## Description

* Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
 * Agile ceremonies are conducted as per department guidelines
 * Work independently on technical tasks for desktop support complying to relevant best practices
 * Identify Risks and proactively seek to mitigate or minimize, and if not possible, expose, escalate, and communicate them in due time
 * Clearly explain facts, practices, policies, challenges within scope of current tasks to members of team
 * Identify automation opportunities, and self-service across all standard requests, thereby increasing throughput and time to deliver