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# IT Support Specialist

- **Company:** BCIC Swiss GmBH
- **Location:** Amsterdam, Netherlands
- **Salary:** €3,467.0 - €3,683.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Desktop Computing, Jabber, Microsoft Office, Network Connections, Diagnostic Tools, Computer Equipment, Laptops
- **Published:** October 29, 2026
- **Apply:** https://www.jobbird.com/nl/vacature/26199635-it-support-specialist

## About the Role

1.Must hold a valid work permit in Netherlands

2.Several years of experience in the IT field

3.Dutch language B2 level needed.

## Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full time, on-site) "IT Support Specialist" in Netherlands

Tasks

️ Provide first- or second-level contact and problem resolution for customer issues.

️ Work with third-party vendors to remediate complex AV issues as needed.

️Provide timely communication on issue status and resolution.

️ Maintain ticket updates for all reported incidents.

️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .

️ Should have basic knowledge of the Mac operating system to support Apple PC users.

️ Install, upgrade, support, and troubleshoot printers and computer hardware.

️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.