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# IT Technician

- **Company:** Hays plc
- **Location:** Liverpool, UK
- **Salary:** £30,000.0 - £33,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Microsoft Office, Software Engineering, Office365, Information Technology, Laptops
- **Published:** October 29, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5944451710

## About the Role

* We ideally want experience providing IT support in a school, trust or college setting.
 * We want a strong working knowledge of Microsoft 365.
 * We want experience troubleshooting hardware and software issues.
 * We want strong communication skills and a proactive approach.
 * We want strong problem-solving skills, a willingness to learn and a collaborative approach.
 * You must have your own vehicle and a valid UK driving licence, as the role requires travel across multiple sites.

## Description

* We will expect you to provide first and second-line technical support across a group of schools.
 * We will rely on you to troubleshoot hardware and software issues.
 * We will expect you to support Microsoft 365 applications.
 * We will rely on you to maintain laptops, desktops and classroom technology.
 * We will expect you to assist with network and wireless connectivity.
 * We will expect you to contribute to IT projects across multiple sites.
 * We will rely on you to build positive relationships and deliver excellent customer service.
 * We will expect you to support the trusts ongoing investment in technology and digital innovation.

Technologies:

 * Hardware
 * Support
 * Microsoft 365
 * Network
 * Office 365