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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operational Technology "OT" Network Support Engineer - Estates - 108212 - Grade 7 - **Company:** University of Birmingham - **Location:** Birmingham, UK - **Salary:** £36,636.0 - £46,049.0 - **Contract:** Permanent contract - **Skills:** Microsoft Azure, Cyber Security, Networking Hardware, Intrusion Detection Systems, Virtual Private Networks (VPN), Network Security, Network Troubleshooting, Network Architecture, Network Connections, Network Planning and Design, Systems Integration, System Availability, Firewalls (Computer Science), Information Technology, Network Support, Vulnerability Analysis - **Published:** October 29, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5945456560 ## About the Role * Educated to degree level or equivalent qualification in a relevant IT or OT Networks/technical and/or management role as a technical specialist. A higher degree may also be held. Where no equivalent qualification is held a proven track record of extensive and substantial work experience in a series of progressively more demanding and relevant roles will be required. * Relevant professional qualification in the field of networking or substantiative evidence of working towards them. * Proven technical specialist knowledge and understanding in a relevant technical area (specialists will require advanced technical expertise). * Knowledge of TCP/IP networking and L2/L3 protocols * Experience of planning networking equipment installations, upgrades, fault finding & troubleshooting * Broad knowledge and substantial functional experience across the range of IT / OT Network design, commissioning, servicing, and management of systems, preferably within a similar large-scale environment * Extensive experience with OT systems, cyber security and wide area fibre networks. Including service, commissioning, configuration and programming of all system functions. * A strong background and knowledge of Microsoft Azure and automation tools would be advantageous. * Evidence of literacy and numeracy. * Experience of championing Equality, Diversity and Inclusion in own work area. * Ability to monitor and evaluate the extent to which equality and diversity legislation, policies, procedures are applied. * A clear understanding of university strategy, and how your activity needs to be targeted to support over the short and long term. ## Description To support and advise the BEMS & OT Network Manager to ensure that the day-to-day operation and uptime of the OT Network has high availability. Ensuring that you support the wider estates team to meet all the strategic objectives that have been set out for the Department, including supporting the ambition of the University to: * Become a top 50 University * Decarbonisation of the campus * Energy Efficiency - delivery of fiscal savings * Supporting the wider team with the development of a secure and intelligent campus To work with and support the BEMS Team to drive improvements in connected technology and system integration across campus. Improving how the BEMS & OT Team deliver value for the University. Provide a responsive and efficient service provision, expert advice and guidance to the wider estate's teams and the end users around campus. Continually developing and improving how we approach reactive and planned maintenance to ensure all the OT Network assets are supported to ensure maximum uptime. The post holder and team will provide specialist technical advice on the OT Network to the Estates Office colleagues and the wider University. To help and assist with contractor management as relates to the OT Network and small works projects. Ensure Health and Safety management for yourself and any OT Network Vendors and Contractors. Main Duties * As a subject matter expert support and advise the BEMS & OT Network Manager with the day-to-day operations of reactive and proactive maintenance of the OT Network. Report on any BEMS OT Network defects; advise on how to remedy, implementing remedials as necessary. Analyse reasons for defect / downtime and recommend additional procedures/practices to limit recurrences and improve network uptime. * Plan, install, commission, maintain, support and de-commission OT network and security infrastructure where necessary across the university campus. This includes highlighting any system improvement, assess proposed changes/improvements to service provision and/or legislative requirements. Support the BEMS & OT Manager to design and develop network architecture to align with business needs and industry standards, ensuring all works are delivered on time and to a satisfactory level. * Ensure the Cyber Security of the OT Network by implementing and managing network security measures (firewalls, VPNs, IDS/IPS), perform security audits and vulnerability assessments. Respond to and mitigate network security incidents. * Collaborate with the university IT Services Team and third-party vendors on all OT Network related projects. * Ensure we deliver positive stakeholder feedback and support on OT Network projects, network performance and network document. Maintain comprehensive network documentation and diagrams. * Provide expert guidance and advice within the Estates Office and end users in relation to the OT Network operation, maintenance, and policy development. Advise on risks to business continuity and produce risk assessments. * Manage contractors and working with Facilities / Technical managers within buildings, on call staff and other stake holders to review any OT Network issues highlighted, especially "critical" loss of network connectivity to ensure they meet user's needs. Ensure successful delivery of network projects on time and within budget. * Working with the BEMS & OT Network Manager Provide expert technical guidance and mentorship to the OT & BEMS Teams and wider university (including IT services) as and when necessary. * Fosters a fair and equitable workplace for all staff. Identify and respond to equality and diversity issues in line with relevant university policies and procedures. * Any other duties commensurate with the grade.