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# Temporary 2nd Line IT Support Technician - Amersham, Buckinghamshire

- **Company:** Marchant Recruitment
- **Location:** Amersham, UK
- **Salary:** £37,222.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Microsoft Azure, Software Documentation, Disaster Recovery, Hyper-V, Network Troubleshooting, Information Technology, Network Server
- **Published:** October 29, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5944824225

## About the Role

* A relevant IT or technical degree.
 * Extensive IT support experience, including 3rd line troubleshooting.
 * Strong experience with servers, networking and IT infrastructure.
 * Knowledge of Azure, Microsoft 365 and Hyper-V.
 * Excellent communication, organisation and problem-solving skills.
 * A professional, proactive and service-focused approach.

Previous experience in a school environment and team supervision would be advantageous, although independent school experience is not essential.

## Description

This is an entirely on-site role supporting the school's IT department and ensuring the smooth running of its technical systems and services.
Key Responsibilities

 * Provide 2nd and 3rd line technical support across school systems and infrastructure.
 * Troubleshoot and resolve complex hardware, software, server and network issues.
 * Assist with maintaining on-premises and hybrid server environments.
 * Support Microsoft Azure, Microsoft 365 and Hyper-V virtualised environments.
 * Manage IT helpdesk requests and ensure service-level agreements are met.
 * Assist with IT projects, system documentation and disaster recovery procedures.
 * Provide staff IT training and technical guidance.
 * Supervise and mentor another IT technician, supporting their professional development.