> Markdown version of [/jobs/ext/4002604-employment-services-technician-1](https://www.wearedevelopers.com/jobs/ext/4002604-employment-services-technician-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Employment Services Technician 1 - **Company:** State of Alaska - **Location:** Wasilla, AK, United States - **Salary:** $57,117.0 - **Contract:** Permanent contract - **Skills:** Databases, Data Systems - **Published:** October 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8da3357e869941d1 ## About the Role We are interested in candidates who possess some or all of the following position specific competencies: * Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. * Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty. * Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. * Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals., One year of experience such as providing employment services; coordinating training services; conducting skills assessments; making referrals to community support services; assisting individuals apply for federal/state financial assistance or benefits; providing services to the public; explaining policies, procedures, services, or requirements to the public; resolving customer complaints or problems; calculating costs, refunds, taxes, or benefits; providing written explanations, summaries, reports, or correspondence; or locating and inputting information into data systems such as reservation, ticketing, or application systems., If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you're unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number., Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. ## Description The Employment Services Technician 1 assists a widely diverse customer base, including job seekers and employers, with identifying and resolving potential obstacles to employment; developing and obtaining career goals through career planning; researching labor market information; and making referrals to employment opportunities, partner programs, and community resources. This position also works closely with the Department of Corrections to provide in-reach and outreach services to inmates and reentrants, supporting reduced recidivism, addressing barriers, and helping individuals successfully enter the workforce. The Employment Services Technician uses critical thinking, presentation and public speaking skills, problem-solving, conflict resolution, coaching techniques, and independent work strategies while utilizing a variety of computer databases and software., * A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current daytime phone number(s). * A copy of your last three (3) performance evaluations, or two (2) recent professional letters of reference if evaluations are unavailable. * A resume tailored for this position, to demonstrate your skill and potential to assist a widely diverse customer base with obtaining employment and/or resolving potential obstacles to employment. LEGAL EMPLOYMENT The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.