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# Mentoring Manager - St. Louis

- **Company:** Big Brothers Big Sisters of Eastern Missouri
- **Location:** St. Louis, MO, United States
- **Experience:** Experienced
- **Salary:** $44,000.0 - $46,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office
- **Published:** October 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=38be217b53627f58

## About the Role

* Bachelor's Degree; Associate's Degree with a minimum of 4 years of experience in a similar field; or a minimum of 8 years of experience in a similar field required.
 * Experience in child development and/or case management preferred.
 * Experience working with adult populations, specifically Parents/Caregivers & Volunteers.
 * Experience working with a diverse population., * Strong planning and organization skills
 * Excellent communication skills, including written communication
 * Ability to manage multiple projects and work with a variety of staff, volunteers & families
 * Excellent interpersonal skills both in person and by phone

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:

 * Technology/computer skills needed. Proficient in the following platforms: MS Office Suite (specifically Word, Excel, & Teams); Outlook, &Zoom.
 * Flexible work hours to meet the needs of youth, families, and volunteers, including nights and weekends.
 * Home & school visits are a required part of the job.
 * Must have car, valid driver's license, and meet state-required automobile insurance minimums., * A thinker who can participate in a team environment to create and execute new projects and goals.
 * A self-starter who isn't afraid to work hard.
 * Someone who understands what it means to "take ownership" and run with it.
 * A planner who can map out the steps to success and follow through.
 * Someone who is adaptable and quick on their feet.
 * Someone who is curious - always on the lookout for the next opportunity, to create and/or improve.
 * Someone who is committed to learning and growing.

## Description

* Coach and advise Youth (ages Kindergarten through 12th grade), Parents/Caregivers, and Mentors each month to work toward healthy and positive mentoring relationships.
 * Flexible approaches are important to this role! Use your creativity to connect with our mentoring relationships and make connections with them. This will include phone calls, in person visits, events and other ideas you have. Typical conversations will take a strengths based approach to offer advice, inspire confidence and encouraging each of our participants. Additionally, conflict resolution, appreciation, and offering training is a part of this dynamic role.
 * Responsible for maintaining accurate and timely documentation to ensure the safety of all Littles and to meet agency compliance goals. Average caseload is approximately 60- 70 matched relationships.
 * Ensure early identification of concerns as it relates to the safety and well being of the child and/or the match relationship by coaching on how to navigate challenges, reporting serious concerns, and accessing resources.
 * Implement Program Policies to meet National and Agency Standards.