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# SR Support Engineer

- **Company:** Kanak Elite Services Inc
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Unix, Information Systems, Databases, System Configuration, Extract Transform Load (ETL), Linux, Disaster Recovery, Release Management, Shell Script, SQL Databases, Information Technology
- **Published:** October 29, 2026
- **Apply:** https://www.careerjet.com/jobad/us9aca40ded0c4b6d05b321b6a52063a64

## About the Role

Key skills: Collateral Management (COLLINE), Unix Scripting, Tidal, Front Office support
Location is Iselin, NJ 08830 2-3 days/week 3 shifts: 8:30-5pm, 11am-7pm, 7am-3pm (rotate monthly, 10% weekend work), * Support Engineer with 10+ years of overall experience in financial services and technology domains.

 * Proven expertise in Collateral Management (COLLINE) strong technical proficiency in Unix, Shell scripting, and SQL.
 * Highly skilled and expert in all technical aspects of Colline application (System setup, Vendor Vermeg Third-Party Agent, Third-Party Custodian, Databases and SWIFT/AcadiaSoft connectivity) , user support.
 * Good to have prior experience on Global one, FIS Phase 3 vendor applications.
 * Unix & Shell Scripting: Hands-on expertise in developing, testing, and deploying scripts for automation and release management.
 * Experienced with Tidal jobs for batch monitoring.
 * Experienced in change management, process optimization, and cross-functional collaboration to deliver high-quality Production support in complex banking environments.
 * Experienced in coordinating Disaster Recovery Exercise.

 * Support Engineer with 10+ years of overall experience in financial services and technology domains.
 * Providing L1/L2 support coverage.
 * Resolving user Inquiries and handling Production Incidents, Root cause Analysis, Incident Mgmt.
 * Experienced with Sql, ETL ,Linux, Windows
 * User access reviews, Audit reviews, IDM reviews, User access setup.
 * Help in coordinating/Managing DR flips
 * Supporting Tidal jobs for batch monitoring.
 * Proven expertise in Collateral Management (COLLINE) strong technical proficiency in Unix, Shell scripting, and SQL.
 * Highly skilled and expert in all technical aspects of Colline application (System setup, Vendor Vermeg Third-Party Agent, Third-Party Custodian, Databases and SWIFT/AcadiaSoft connectivity) , user support.
 * Good to have prior experience on supporting Global one, FIS Phase 3 vendor applications will be good to have.
 * Unix & Shell Scripting: Hands-on expertise in developing, testing, and deploying scripts for automation and release management.
 * Experienced in change management, process optimization, and cross-functional collaboration to deliver high-quality Production support in complex banking environments.

Education: Bachelor in Computer Science, Information systems or similar field.