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# Customer Solutions Engineering Manager

- **Company:** Artech
- **Location:** North Reading, MA, United States
- **Experience:** Experienced
- **Salary:** $150,000.0 - $200,000.0
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Software Engineering, Test Execution Engine, Data Processing, System-level Testing
- **Published:** October 29, 2026
- **Apply:** https://www.thejobnetwork.com/job/e848945b-5709-4cc6-8cd6-a35cbd5e9d7d/customer-solutions-engineering-manager

## About the Role

* 3+ years in a leadership role managing complex, multidisciplinary engineering projects.
 * Prefers 10+ years of experience in semiconductor capital equipment.
 * Education: Bachelor's or Master's degree in Electrical, Mechanical, or Systems Engineering or equivalent experience.
 * Experience in Leading engineering development for semiconductor capital equipment or complex mechanical/electrical systems.
 * Experience & Skills Needed
 * Must have Strong technical leadership with the ability to balance technical depth and business priorities.

Preferred Skills:

 * Experience in System Level Test environments.
 * Experience supporting global customers and deployments.

## Description

* The Customer Solutions Engineering Manager leads a multidisciplinary engineering team responsible for the development and deployment of customized System Level Test (SLT) solutions.
 * This role serves as the bridge between advanced platform design and high volume manufacturing environments-ensuring that every custom modification meets the rigorous reliability standards of semiconductor testing., * Lead the engineering effort to adapt SLT base equipment platforms for unique customer device configuration and test execution needs.
 * Develop custom test site designs, including slot configuration, SLT board support, DUT thermals, and automation solutions.
 * Collaborate with customers, applications engineering, and software teams to build software specials, data processing flows, and custom test execution capabilities.
 * Build and oversee material demand planning, custom hardware builds, testing, and deployment activities for customer specific solutions.
 * Support on time field deployment and production readiness of customized systems.
 * Partner cross functionally with Product Marketing, Core Engineering, Project Management, Product Support, and Manufacturing.
 * Mentor and guide a matrixed engineering team, fostering technical excellence and agility.
 * Ensure technical risks are identified early with comprehensive mitigation strategies in place.