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# Implementation Consultant

- **Company:** AGATHA SAS
- **Location:** Lyon, France
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Application Configuration Access Protocols, Information Technology
- **Published:** October 29, 2026
- **Apply:** https://www.welcometothejungle.com/en/companies/agatha-inc/jobs/implementation-consultant_lyon

## About the Role

* Master's degree, preferably in Computer Science, Information Technology, Engineering, Life Sciences or Quality.
 * 2+ years of experience in application consulting, system implementation, or IT project delivery.
 * Excellent problem-solving and analytical skills.
 * Experience with requirement configuration
 * Self-starter, ability to learn hands-on with minimal training.
 * Ability to manage workflow assigned and meet deadlines.
 * Strong communication and interpersonal skills, with an ability to convey complex technical concepts to non-technical stakeholders.
 * Oral and verbal proficiency in English and French.
 * Ability to travel (infrequently) if needed for client engagements.

## Description

* Transition new clients from sales to implementation
 * Lead client workshops to define and collect application requirements.
 * Build and configure the applications to meet the agreed requirements.
 * Validate the configured applications before delivery, in line with Agatha quality processes.
 * Document the application configuration (specifications, administrator guides).
 * Guide clients on User Acceptance Testing (UAT) documentation.
 * Conduct Administrator and End-user training sessions after implementation.
 * Assume responsibility for overall project delivery and customer satisfaction on smaller projects.
 * Respond to client inquiries received through email and support portal during client business hours.
 * Identify and diagnose client issues, which may involve troubleshooting technical problems and escalations to the product team as necessary.
 * Deliver product functional demonstrations to prospective clients.
 * Support the sales team with functional questions and RFP responses, as needed.