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# Sr Reliability Engineer - Exempt

- **Company:** Lancesoft, Inc.
- **Location:** North Haven, CT, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Analysis, System Configuration, Linux, Python (Programming Language), MATLAB, Robotic Automation Software, Systems Integration, Test Data
- **Published:** October 29, 2026
- **Apply:** https://www.thejobnetwork.com/job/28ab5776-8038-4a51-8056-cc4c549a8dfe/sr-reliability-engineer-exempt

## About the Role

* Strong analytical skills with the ability to conduct in-depth root cause analysis using log data in complex robotic systems.
 * Passion for continuous improvement in process, troubleshooting techniques, and root cause investigation methodology, such as "cause map."
 * Experience with integrating hardware and software in complex robotic systems.
 * Experience with data analysis and trend identification.
 * Excellent written and verbal communication, problem-solving, and analytical skills.
 * Ability to lead or work effectively with cross-functional teams.

Nice to Have

 * Experience with Medical Product verification and FDA guidance.
 * Work experience in highly regulated industries such as medical or military.
 * Experience in developing automation scripts to analyze test data.
 * Familiarity with statistical analysis and modeling techniques.
 * Knowledgeable of Linux OS, Matlab, Python.
 * Ability to work with QA to ensure system integration procedures meet Quality and Regulatory needs.
 * Ability to manage, track, and upgrade multiple hardware and software configurations.
 * Ability to collaborate with other engineering disciplines to drive resolution of issues.
 * Experience with product design and improvement initiatives.
 * Knowledge of industry best practices for reliability and performance engineering.
 * Previous experience in triage or issue categorization processes.

Education and Experience

 * Education Required: BS in engineering (EE, ME, CS, Bio).
 * Years' Experience Required: 2 for Level II, 4 for Senior.

Work Schedule and Location

This is a full-time position requiring 40 hours per week, and it is based on-site in North Haven, CT. Enjoy the opportunity to work in a vibrant community known for its quality of life and excellent amenities.

## Description

The Reliability Engineer is responsible for ensuring product quality and performance by investigating failures, identifying root causes, and driving continuous improvement initiatives. This role works closely with cross-functional teams to enhance product reliability and deliver high levels of customer satisfaction., * Conduct in-depth failure analyses to determine root causes and contributing factors of product issues.

 * Analyze trends in reported failures and complaints to identify recurring problems and opportunities for improvement.
 * Categorize and prioritize customer complaints to ensure timely and effective investigations.
 * Collaborate with cross-functional teams, including quality, manufacturing, and engineering, to gather data and insights for thorough analysis.
 * Partner with product owners and design teams to implement reliability improvements and prevent future failures.
 * Communicate investigation findings, corrective actions, and recommendations clearly to stakeholders and customers.
 * Participate in regular team meetings to share insights, align on priorities, and contribute to continuous improvement strategies.