> Markdown version of [/jobs/ext/4006359-l2-deskside-support-technician](https://www.wearedevelopers.com/jobs/ext/4006359-l2-deskside-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # L2 Deskside Support Technician - **Company:** eTeam Inc - **Location:** Princeton, IN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Zebra (Programming Language), System Center Configuration Manager, Citrix Systems, Software Troubleshooting - **Published:** October 29, 2026 - **Apply:** https://www.thejobnetwork.com/job/e842f0fd-f34c-4330-a2e3-b3271110478d/l-deskside-support-technician ## About the Role * 5-7 years of relevant IT support experience * CompTIA A+ and ClientP/ClientSE certifications are desirable * OEM certifications preferred * ITIL knowledge is advantageous Top 4 Must-Have Skills (validated with HM) * 5-7 years of IT support experience * Strong skills in hardware/software troubleshooting with OEMs * Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn) * Knowledge of SCCM, Citrix, and workspace management platforms * Certifications like CompTIA A+, ClientP/ClientSE, or OEM certs are a plus, not mandatory * Professional communication, punctuality, and customer-focused mindset