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# CRM Integration Architect III

- **Company:** V-Soft Consulting Inc.
- **Location:** Madison, WI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** RESTful API Modeling Language, Application Programming Interfaces (APIs), Agile Methodology, Amazon Web Services, Applications Architecture, Application Integration Architecture, Microsoft Azure, Cloud Computing, Cloud Computing Security, Continuous Integration, Identity and Access Management, Cloud Services, Salesforce.Com, Systems Architecture, Systems Integration, Apex Code, Chatbots, DevOps Tools - Open-source, Git, Enterprise Integration, Devsecops, Mulesoft
- **Published:** October 29, 2026
- **Apply:** https://www.thejobnetwork.com/job/c474a566-1333-462c-9f72-b997f0cb19ff/crm-integration-architect-iii

## About the Role

* 8+ years of Salesforce platform architecture and development experience.
 * Strong experience with Salesforce Apex, Lightning Web Components (LWC), Flow, Integration Patterns, and Security Model.
 * Hands-on experience with MuleSoft Any point Platform, APIs, RAML, Data Weave, and integration orchestration.
 * Experience integrating AWS Connect with Salesforce Service Cloud or customer engagement platforms.

Knowledge, Skills and Abilities »

 * Salesforce platform architecture and development experience. (8+ years)
 * Strong experience with Salesforce Apex, Lightning Web Components (LWC), Flow, Integration Patterns, and Security Model. (8+ years)
 * Hands-on experience with MuleSoft Any point Platform, APIs, RAML, Data Weave, and integration orchestration. (8+ years)
 * Experience integrating AWS Connect with Salesforce Service Cloud or customer engagement platforms. (8+ years)

Nice to Have Skills:

 * Experience with large-scale digital transformation programs.
 * Knowledge of customer service operations and contact center modernization.
 * Experience supporting Agile and DevSecOps delivery methodologies.
 * Design and implement scalable Salesforce enterprise architectures across Sales Cloud, Service Cloud, Experience Cloud, and custom platform solutions.
 * Lead MuleSoft API-led connectivity initiatives, integration architecture, and enterprise data exchange strategies.
 * Design and optimize AWS Connect contact center solutions integrated with Salesforce Service Cloud and omnichannel workflows.
 * Develop Agentforce-enabled automation and AI-driven customer engagement strategies.
 * Provide architectural oversight for CI/CD, DevSecOps, deployment governance, and environment management.

 * Knowledge of Agentforce architecture, conversational AI, and automation workflows.
 * Experience with DevSecOps tools such as Gearset, Azure DevOps, Git, and CI/CD pipelines.
 * Strong understanding of cloud security, identity management, and enterprise integration standards., * Excellent communication, stakeholder engagement, and technical leadership skills.
 * Salesforce certifications such as Application Architect, System Architect, or CTA preferred.
 * AWS connect and MuleSoft certifications are a plus.