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# Systems Project Manager, Tolling & Contact Center Operations

- **Company:** Maximus, Inc.
- **Location:** Salt Lake City, UT, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Configuration Management, Systems Development Life Cycle, Release Management, Information Technology
- **Published:** October 29, 2026
- **Apply:** https://www.careerjet.com/job/usea4f6321420e9d921d99202fc165fa42/eaa

## About the Role

Bachelor's degree required.

 - Minimum of 5 years of project management experience required.
 - Minimum 5 years of IT project management experience within the tolling and call center spaces.
Preferred Skills and Qualifications

 - Project Management Professional (PMP).
 - Experience in a variety of project management methodologies including Agile and Waterfall.

## Description

Maximus is currently hiring for a Systems Project Manager to lead our NYS Thruway team.
The Systems Project Manager is responsible for leading IT projects specific to State tolling systems, call center systems, and related systems.
This position is contingent upon award and will be supporting a program within New York State. Travel will be required to New York as needed. Relocation assistance is provided., Plan, manage, and oversee infrastructure delivery services.

 - Assist with project budget, resources, and schedule.
 - Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.
 - Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.
 - Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies.