> Markdown version of [/jobs/ext/4007690-it-site-support-technician](https://www.wearedevelopers.com/jobs/ext/4007690-it-site-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Site Support Technician

- **Company:** Loft Orbital
- **Location:** Toulouse, France
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Macintosh Computers, Confluence, JIRA, Software as a Service, Linux, DevOps, Domain Name System (DNS), IT Management, Virtual Private Networks (VPN), Software Tools, Virtual Local Area Networks, VMware VSphere, Okta, Office365, Kubernetes, Slack, Atlassian Tools, Gsuite, Docker
- **Published:** October 29, 2026
- **Apply:** https://www.welcometothejungle.com/en/companies/loft-orbital/jobs/it-site-support-technician_occitanie

## About the Role

You'll focus most of your time on end-user support and onboarding, with opportunities to grow into infrastructure and application administration. We're looking for someone who is passionate about technology, has a customer-centric personality, and intrinsically understands how good IT enables a business. This is a great role for someone with solid support experience looking to level up their career - not an entry-level position, but one with plenty of room to grow., * 2+ years of hands-on IT support experience following industry best practices

 * Professional working proficiency in French and English (spoken and written) - you'll support our Toulouse team locally and collaborate daily with an international team
 * Strong end-user support skills and a customer-service mindset - able to translate technical issues into plain language
 * Experience with internal corporate networking (DNS, VPN, VLANs)
 * Experience administering SaaS environments and SSO technologies (e.g., Okta, Google Workspace, O365)
 * Based in (or able to relocate to) the Toulouse area; this is an on-site role
 * Experience with Okta administration
 * Experience using/supporting Linux as a desktop operating system
 * Knowledge of Atlassian products (Jira, Confluence)
 * Working knowledge of industry security practices
 * Experience with GCP or AWS in a DevOps/SRE capacity
 * Kubernetes or Docker experience

## Description

Operational support (50%) - The IT program at Loft is designed to empower our users to do their best work:

 * Serve as the first point of contact for Toulouse-based support issues; assist colleagues with computer questions, hardware upgrades, application permission issues, printers, etc.
 * Help colleagues with the procurement of new software tools and IT equipment
 * Support lab operations (Network setup, vSphere administration, environmental controls)
 * Support the IT team during investigatory and regulatory audits

Infrastructure and application administration (20%) - Keep Loft running smoothly:

 * Work with our People Team to facilitate employee onboarding across our offices, and be the on-site IT contact for all Toulouse new hires
 * Provision Mac, Windows, and Linux laptops for new employees via our MDM tooling
 * Create and manage permissions for end-user SaaS accounts (Okta, Google Workspace, Slack, Atlassian, etc.)

Documentation (15%) - At Loft, documentation is as important as completing the task:

 * Document new projects as well as existing systems
 * With direction from IT leadership, maintain and update IT's internal doc repos (how-tos, IT policy, etc.) - strong written English required, as our documentation is shared across all offices

Facilities Care (15%) - Join the team in charge of taking care of our offices in Toulouse :

 * Provide assistance and perform break/fix work for AV conference rooms
 * Help keep the offices safe and secure
 * Get involved in maintenance and improvement projects of the offices