> Markdown version of [/jobs/ext/4008690-application-programmer](https://www.wearedevelopers.com/jobs/ext/4008690-application-programmer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Programmer

- **Company:** Genesis10
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Salary:** $121,181.0 - $137,821.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Agile Methodology, JIRA, CA Workload Automation Ae, Knowledge Management, Systems Development Life Cycle, Tableau (Software), Scripting, Splunk, Dynatrace
- **Published:** October 29, 2026
- **Apply:** https://www.thejobnetwork.com/job/da63bcfb-5809-499a-b290-9146f7126c9b/application-programmer

## About the Role

* 10+ years of Production Support experience
 * Strong SQL Knowledge
 * Strong UNIX / LINUX knowledge
 * Knowledge of Software Development Life Cycle
 * Working knowledge of ITIL
 * Strong verbal and written communication skills
 * Excellent project and time management skills
 * Ability to work in a multi-regional team
 * Working knowledge of ITRS, DynaTrace and Splunk
 * Working knowledge of Autosys and Bob jobs
 * Python Scripting knowledge

Desired skills:

 * Financial industry experience
 * Knowledge of Market Risk
 * Agile methodology
 * Operations exposure with Windows OS
 * Working knowledge with Tableau

## Description

Genesis10 is currently seeking an Application Support Engineer for a contract position with a Global Financial Institution located in Chicago, IL. This is a 12+ month contract opportunity.

This role involves providing production support for the Market Risk space. The candidate will be responsible for responding to and resolving business queries, managing user query mailboxes, handling feed and batch support items, and managing incidents using framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk.

Responsibilities:

 * Respond to and resolve business queries for Market Risk space
 * Manage user query mailbox effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries
 * Respond to and resolve feed and batch support items, Manage alerts and monitoring
 * Utilize important framework tools such as ITSM, ITRS, JIRA, DynaTrace and Splunk, etc. for both making updates and producing reports
 * Incident management - provide timely and accurate user notifications as well as managing escalations when needed
 * Documentation and knowledge management
 * Follow up and coordinate resolutions with various development teams
 * Assist with metrics reporting
 * Coordinate and perform Business Continuity testing and related paperwork
 * Organize and run meetings independently for issue resolution
 * Identify scope for automation to reduce manual, repeating tasks