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# Software Development Engineer (Customer Success Platforms)

- **Company:** PROLIM Global Corporation
- **Location:** Los Angeles, CA, United States
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** Java (Programming Language), JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Business Analytics Applications, Microsoft Azure, C Sharp (Programming Language), Software as a Service, Computer Programming, Information Engineering, Software Debugging, Distributed Data Store, Middleware, Python (Programming Language), Machine Learning, Microsoft Dynamics, Performance Tuning, Salesforce.Com, Software Deployment, Software Engineering, SQL Databases, Systems Integration, Enterprise Data Management, Enterprise Software Applications, ReactJS, Apache Spark, Informatica Cloud, Backend, Event Driven Architecture, AngularJS, Information Technology, Data Analytics, Data Management, Front End Software Development, Restful APIs, Data Pipelines, Databricks, Microservices
- **Published:** October 29, 2026
- **Apply:** https://www.careerbuilder.com/job-details/software-development-engineer-customer-success-platforms-los-angeles-ca--d389e109-ff02-4e5e-a7e1-e82d61970fd9

## About the Role

Software Development, Software Engineering, Software Development, Software Engineering, Ecosystems, Microsoft Dynamics, Microsoft Windows Azure, Middleware, Software Design, Data Management, * Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

 * 8-10 years of software development experience in enterprise or SaaS environments.
 * Strong programming experience with SQL, Python, Java, or C#.
 * Experience with REST APIs, microservices, and event-driven architectures.
 * Strong experience with enterprise integrations and data pipelines.
 * Experience with cloud platforms, preferably Microsoft Azure.
 * Experience with Databricks and Spark or similar distributed data technologies.
 * Experience with CRM platforms such as Gainsight NXT, Salesforce, or Microsoft Dynamics.
 * Experience with SnapLogic or similar middleware/iPaaS platforms.
 * Strong debugging, problem-solving, and performance optimization skills.

Preferred Qualifications

 * Hands-on Gainsight NXT configuration and development experience.
 * Experience integrating Gainsight with CRM and enterprise data platforms.
 * Experience with Microsoft Dynamics configuration and integrations.
 * Frontend development experience with JavaScript, React, Angular, or equivalent.
 * Experience building data-driven dashboards and analytics solutions.
 * Experience with AI/ML applications for enterprise workflows.
 * Experience working in Customer Success, CRM, SaaS, or enterprise platform environments.

## Description

We are seeking a highly skilled Software Development Engineer to design, develop, integrate, and scale solutions within our Customer Success Management (CSM) ecosystem. The primary platform is Gainsight NXT, with integrations across Microsoft Azure, Microsoft Dynamics, Databricks, SnapLogic, and enterprise middleware., The ideal candidate will have strong software development and data engineering expertise, hands-on experience with APIs and enterprise platforms, and the ability to build scalable integrations and data pipelines. Experience with AI/ML solutions supporting enterprise workflows is highly valued., * Design, develop, and maintain scalable solutions within the Gainsight NXT and Customer Success ecosystem.

 * Build integrations between Gainsight, CRM platforms, enterprise applications, and data platforms.
 * Develop and optimize data pipelines using Databricks, Spark, Azure, and related technologies.
 * Develop REST APIs, microservices, and event-driven integrations.
 * Configure and extend Gainsight NXT and integrate it with Microsoft Dynamics or other CRM platforms.
 * Develop middleware/iPaaS integrations using SnapLogic or equivalent platforms.
 * Design and optimize data models, SQL queries, and backend services.
 * Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
 * Develop data-driven dashboards and user interfaces using JavaScript, React, Angular, or equivalent technologies.
 * Troubleshoot complex integration, data, and application issues and optimize system performance.
 * Contribute to AI/ML-driven solutions and automation within Customer Success workflows.
 * Follow enterprise software development, security, testing, and deployment best practices.