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# Digital Client Experience & Platforms Product Owner - Vice President

- **Company:** Morgan Stanley
- **Location:** Harrison, NY, United States
- **Experience:** Expert
- **Salary:** $190,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Design of User Interfaces, Presentation Programs, Scrum Methodology, Software Requirements Analysis, Web Platforms, Website Wireframe, Data Analytics
- **Published:** October 29, 2026
- **Apply:** https://www.careerbuilder.com/job-details/digital-client-experience-platforms-product-owner-vice-president-purchase-ny--69ffe5e2-a09a-4827-b8be-cee12a35318d

## About the Role

Customer Experience, Customer Experience, Wealth Management, Product Management, Customer Relations, Team Player, Detail Oriented, Problem Solving Skills, Financial Services, Investment Management, We are seeking a talented and motivated digital product manager to join the Morgan Stanley Wealth Management Digital Client Experience & Platforms team. The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Morgan Stanley clients. As a digital product manager, you will set direction and contribute to the creation and on-going success of the latest digital solutions for our clients. As a key part of the Digital team, the product owner is responsible for the client experience on Morgan Stanley Online / Mobile and E*TRADE channels as it relates to the Financials pages.

You will be a vital part of a dynamic team responsible for delivering the digital client-facing experience for all digital platforms, including Morgan Stanley Online/Mobile, Shareworks and E*TRADE. As a smart, passionate, detail-oriented team player who loves interacting with a diverse set of people solving tough problems and challenging the status quo, this is an amazing opportunity to forge a new digital direction for a highly respected company that is deeply committed to reinventing itself. Strong performing individuals will be supported in further professional development., * 9.5 Years of transferrable experience across work and higher education

 * 5-7 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process
 * Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting
 * Keen intellect - ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements
 * Naturally curious, analytical and data-driven - demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions
 * Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences
 * Understanding and knowledge of web and mobile technologies
 * Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders
 * Efficient at managing multiple projects and initiatives concurrently under deadline constraints
 * Thought-leader - strong familiarity with industry trends and best practices, and a perspective on how to advance the current state-of-play
 * Bachelor's degree is required
 * Knowledge or exposure to wealth management and online brokerage/banking preferred
 * Series 7 and Series 24 license preferred but not required
 * Demonstrated track record of delivering new innovative fintech, digital products, solutions, or applications preferred

## Description

* Product owner for a digital agile squad responsible for definition and delivery of core product features and experiences to meet target audience needs consistent with product strategy and vision.
 * Manage the strategic and tactical project portfolio for projects impacting the financials pages for all client sites.
 * Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs
 * Build and maintain prioritized product backlog - identify, groom, and validate epics and user stories for agile sprints; Lead backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders
 * Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases
 * Facilitate product development lifecycle from defining product vision/scope to launching MVP to ongoing management of product to meet KPIs; Drive definition and prioritization of product roadmap, release planning, and development and communication of business requirements
 * Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements
 * Prepare presentations, user demos, and status updates
 * Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features
 * Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps
 * Team up with program management office to effectively organize and plan product releases
 * Define and track KPIs and product/program adoption and usage metrics - evangelize adoption