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# Systems Administrator I

- **Company:** ICONMA LLC
- **Location:** Hudson, NH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Computer Networks, Dynamic Host Configuration Protocol, Document Management Systems, Domain Name System (DNS), Virtual Desktops, Azure Active Directory, Software Deployment, TCP/IP, Wi-Fi Technology, Microsoft InTune
- **Published:** October 29, 2026
- **Apply:** https://www.thejobnetwork.com/job/d36c9df7-7456-42dc-b98c-1d8999e2061f/systems-administrator-i

## About the Role

* 3+ years of experience in systems administration, endpoint administration, desktop engineering, or a comparable technical support role.
 * Hands-on experience administering Microsoft Windows endpoints.
 * Experience with Microsoft Intune or a comparable enterprise endpoint-management platform.
 * Experience with software deployment, patching, and Windows update management.
 * Strong Windows troubleshooting and problem-solving skills.
 * Experience supporting users in an enterprise environment.
 * Working knowledge of Active Directory and/or Microsoft Entra ID.
 * General understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi.
 * Ability to work independently, prioritize issues, and determine when escalation is appropriate.
 * Strong communication and documentation skills.
 * Experience with Microsoft Azure Virtual Desktop (AVD).
 * Experience with Nerdio Manager.
 * Thin-client support experience.
 * Advanced Microsoft Intune experience.
 * Enterprise printer or phone system support.
 * Experience working in higher education.
 * Interest in automation.
 * Interest or skilled in automation tools
 * Education: Highschool diploma

## Description

Our Client, a Higher Education Technology company, is looking for a Systems Administrator I for their Nashua, NH location., * Assist in server operations, resolving customer issues for Unix/Linux based environments.

 * Administer and support Microsoft Intune, including device management, software deployment, configuration, compliance, and inventory.
 * Manage Windows patching and Update Rings, including troubleshooting devices that are not successfully receiving updates.
 * Provide day-to-day administration and troubleshooting of our Azure Virtual Desktop (AVD) environment using Nerdio.
 * Support thin-client devices used within the virtual desktop environment.
 * Troubleshoot Windows endpoint, application, device, connectivity, and performance issues.
 * Support the University's printer fleet, including printing, driver, queue, and connectivity issues.
 * Assist with the University's phone environment, including routine user, device, and configuration requests.
 * Provide technical assistance to the Help Desk and help resolve more complex faculty, staff, and student technology issues.
 * Maintain accurate endpoint inventory and documentation.
 * Document system changes, recurring issues, and work performed during the assignment.
 * Assist with onboarding new faculty and staff.
 * Work with other IT staff and vendors when escalation or additional expertise is needed.