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# Desktop Technician 2

- **Company:** Leadstick LLC
- **Location:** El Dorado Hills, CA, United States
- **Experience:** Experienced
- **Salary:** $58,240.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, Macintosh Computers, Computer Engineering, Virtual Private Networks (VPN), Lightweight Directory Access Protocols (LDAP), Software Tools, Software Troubleshooting, Information Technology
- **Published:** October 29, 2026
- **Apply:** https://www.thejobnetwork.com/job/73532e1b-916b-4a0f-9f25-c9619876c7a4/desktop-technician-

## About the Role

* Associate's degree in a technical field such as computer science, computer engineering or related field required
 * 2-4 years' experience required
 * Knowledge of Windows OS
 * Experience with desktop installation and configuration
 * Experience troubleshooting desktop issues as well as mobile devices

Software Skills Required:

 * Mac, Windows, Troubleshooting, Customer Service

Top 3 Required Skills:

 * Windows
 * Mac
 * Customer Service

Preferred/nice to have skills:

 * Active Directory, Entra

Education Requirements:

 * High School diploma or Associate's degree in a technical field

## Description

The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Day to Day Responsibilities

 * Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
 * Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
 * Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
 * Troubleshoot software issues on employees' desktops/laptops
 * Some off hours support for may apply