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# IT Support Techniker gesucht in Mannheim

- **Company:** Tilko Gmbh
- **Location:** Mannheim, Germany
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Cyber Security, Issue Tracking Systems, Peripherals, Microsoft InTune, Laptops
- **Published:** June 17, 2026
- **Apply:** https://www.lokale-kleinanzeigen.de/stellenanzeige/it+support+techniker+m+w+d_l15263118.html

## About the Role

* Ausbildung oder Erfahrung im IT-Umfeld, gerne als Berufseinsteiger nach Ausbildung
 * Gute Kenntnisse in Windows 10/11/Server und Microsoft 365 Basics
 * Routine im Umgang mit Ticketsystemen
 * Freundliches Auftreten, Lust auf Support und eine lösungsorientierte Arbeitsweise
 * Nice to have:
 * Erfahrung mit Intune / Autopilot
 * Grundkenntnisse IT-Security & Endpoint Protection

## Description

* 1st- und 2nd-Level-Support (vor Ort & remote)
 * Fehleranalyse bei Hard- und Softwareproblemen
 * Einrichtung von Windows-Clients, Notebooks, mobilen Geräten & Peripherie
 * Unterstützung bei Rollouts und IT-Projekten
 * Pflege von Tickets, Inventar & Dokumentation
 * Basis-Support für Netzwerk-Themen (Switches, Patchfelder etc.)


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