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# Specialist I, Deployment

- **Company:** PAYROC LLC
- **Location:** Munster, IN, United States
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Payment Systems, Clover, Salesforce.Com
- **Published:** October 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3251975519180924

## About the Role

* Working knowledge of relevant software, hardware, and payment equipment operations.
 * Experience or training in technical troubleshooting and customer service practices.
 * Strong written and verbal communication skills.
 * Excellent problem-solving, attention to detail, and decision-making abilities.
 * Ability to learn new systems and processes quickly.
 * Organizational skills and ability to multitask under pressure.
 * Proactive approach to process improvement and commitment to confidentiality., * Experience with payment processing, merchant services, or POS deployment.
 * Familiarity with Clover POS, payment terminals, PIN pads, and check readers.
 * Experience with merchant profile configuration, file builds, or equipment deployment.
 * Experience with Salesforce or similar ticketing and workflow platforms.
 * Knowledge of debit, EBT, gift card, WEX, or related payment programs.

## Description

The Specialist I, Deployment supports the accurate and timely configuration, preparation, and deployment of payment processing equipment and merchant systems. This role builds, downloads, tests, and modifies merchant profiles, including Clover POS configurations, to help ensure payment hardware and related systems are ready for successful merchant use.
Working closely with the Deployment team and internal partners, the specialist maintains accuracy, resolves technical issues, and meets established service level agreements (SLAs). The ideal candidate is organized, detail-oriented, technically curious, and comfortable managing multiple requests in a fast-paced environment., * Equipment Configuration & Deployment: Prepare, configure, and test payment equipment to support accurate, timely merchant deployments.

 * Merchant Profile Management: Download, build, test, and modify merchant profiles, including Clover POS configurations.
 * File Build & System Modifications: Perform front-end and back-end modifications to merchant setups and related systems.
 * Ticket Management: Complete equipment and deployment tickets assigned by the Deployment Lead within required timeframes.
 * Technical Troubleshooting: Investigate and resolve basic hardware, software, and configuration issues affecting deployment readiness.
 * SLA Compliance: Maintain established Salesforce service level agreements for file builds and deployments.
 * Payment Technology: Maintain current knowledge of Clover, terminals, PIN pads, check readers, and related systems.
 * Program Add-ons: Support check services, debit, EBT, gift cards, WEX, and other applicable payment programs.
 * Collaboration & Improvement: Coordinate with the Partner Advocate and Boarding teams, identify process improvements, and perform other duties as assigned.