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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # EPIC Configuration Analyst - Expert - **Company:** Presbyterian Healthcare Services - **Location:** Santa Fe, United States (Remote available) - **Experience:** Experienced - **Salary:** $100,152.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Health Informatics, Code Review, Software Engineering, Test Scripts, Epic ECSA - **Published:** October 29, 2026 - **Apply:** https://www.careerbuilder.com/job-details/epic-configuration-analyst-expert-avenel-nj--c397808c-ffee-4b98-a59f-38db30e977f2 ## About the Role Analysis Skills, Analysis Skills, Testing, Business Operations, Epic Systems, Data Collection, Health Informatics, Data Analysis, Workflow Analysis, Code Reviews, * Bachelor's degree plus 3 years of IT or business experience. * 3 years of Epic specific experience. * 6 years' of additional experience can be substituted in lieu of degree. * Epic certified in supporting application plus additional proficiency/certification/badges in related application area ## Description Build your Career. Make a Difference. Presbyterian is hiring a skilled EPIC Configuration Analyst - Expert, This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions * Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required. * Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams. * Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions. * Modify Epic records, tables, and master files to support the application design, additions, and changes. * Implement changes using documented procedures that are compliant with departments policies and procedures. * Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records. * Have expert understanding of your supported application, integration and general understanding of most all other Epic applications. * Work independently 100% of the time * Anticipate add on work and accomplish both within schedule. Role model for projects. * Promote teamwork within and with other teams * Role model for others, is well respected by team and customer * Make recommendations, review and test changes, enhancements, and each new release as assigned. * Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions. * Support the training team by keeping trainers abreast of new functionality and system changes. * Understanding of workflows, integration between application, downstream systems, and integrated workflows. * Create new workflows with collaboration of SME * Create solutions that allow our end users to be more productive and effective. * Advocate for our customers. * Mentor and teach others including other mentors. Tailor your mentoring to the individual mentees needs. Guide other analysts within your team and across teams. * Go to person for team members and end user to have a productive discussion on application, operations and workflows. * Ability to troubleshoot outside of your application. * Recommend and implement opportunities for knowledge transfer/mentorship. * Create presentations and present to large cross functional groups with effective Q&A * Analyze new functionality in new releases to identify impact. * Ensures all quality assurance processes are followed, including change management and testing efforts. * Facilitate meetings. Drive integrated group to next steps and provide notes and follow up. * *Functional leader within the team and across teams, team advocate for change management and independently get others on board. * *Identify and implement process improvements for your team and across multiple teams/areas. * *Identify and make recommendations to operations proactively, creating solutions independently. * *Build and/or help maintain relationships with other Epic customers. * *Assist with developing a strategy for a given area. * *Works with the leadership in the assessment of projects for scoping and timelines.