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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applications Implementation Engineer II - **Company:** Neovia Logistics Services, LLC. - **Location:** Coppell, TX, United States - **Experience:** Experienced - **Salary:** $110,000.0 - $120,400.0 - **Contract:** Permanent contract - **Skills:** Testing (Software), Artificial Intelligence, QuickTime, System Configuration, Learning Management Systems, System Testing, Information Technology - **Published:** October 29, 2026 - **Apply:** https://jobs.neovialogistics.com/talentcommunity/apply/1444503100/?locale=en_US ## About the Role * To be successful in this role, you should have extensive experience in WMS, WCS/LMS Integration, and a strong understanding of 3PL warehouse operations and logistics. You should also have excellent communication, problem-solving, and project management skills, and be able to work as part of a team., * Bachelor's degree in computer science or business, or an equivalent combination of related education, certification, and experience. * Minimum of 5 years' experience working on new site launches or system implementation projects in the logistics or supply chain industry * Minimum of 3 years of experience managing large, cross-functional IT projects, with at least 2 years in WMS and/or TMS implementations within the logistics or supply chain industry * Technical proficiency in WMS software and/or related technologies. * Supply chain and contract logistics experience and business experience and knowledge * Ability to perform well within a fast-paced, deadline-driven environment that requires the management of multiple projects at once, without compromising quality and service levels. * Customer and on-time deliver focused * Must have strong analytical skills, ability to work independently, have exceptional interpersonal and organizational skills and pay specific attention to details. * Excellent written, verbal, and presentation skills with the ability to swiftly shift approach based on audience. * Ability to communicate complex issues/solutions in a manner that is easily understood and actionable despite the audience. * Ability to establish solid working relationships and partnerships with teams across the organization. * Ability to operate and influence at a strategic level, maintain composure and professionalism * Ability to maintain confidentiality of extremely sensitive data at all times. * Ability and willingness to travel to various warehouse and office locations both Domestic & International (up to 50% of working time). PHYSICAL REQUIREMENTS * Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds. ## Description * Act as a system SME to: + Provide technical application insight and thought leadership when it comes to new solution design and best practice + Provide guidance to system users and stakeholders + Review and validate our service partners solutions designs, timelines and estimations. * Partner with the business and technology leadership teams to support a consistent, enterprise-wide customer centric approach to application implementation in order to maximize the efficiency and predictability in line with company strategy and organizational goals. * Carry out system configuration and work with the application support teams to root cause and resolve any system issues * Support user training and system testing, * Define business requirements and specifications for WMS software projects * Help drive implementation and configuration WMS solutions with our partners to meet customer needs and expectations to meet operational and implementation KPIs. * Optimize warehouse productivity, space utilization, and employee engagement using WMS/LMS/WCS functionalities * Coordinate software testing, training, and maintenance for new and existing customers * Collaborate with cross-functional teams and outside partners to integrate WMS with other systems and processes * Assist, troubleshoot and resolve issues related to WMS software and functionality * Keep implementation partners and vendors accountable to deliver * Assist with the development and definition of the quick implementation template and be the leader to launch WMS in quick time for small to medium customer sites * Document and update standard operating procedures and best practices. * Provide application support and guidance to WMS users and stakeholders * Drive adoption of AI and ML through IT partnership and collaboration * Support application transition/transformation at Neovia * Performs other responsibilities as assigned, including overnight and international travel.