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# Associate, Service Transformation

- **Company:** Oscar Health Inc
- **Location:** Tempe, AZ, United States
- **Experience:** Experienced
- **Salary:** $96,876.0 - $127,150.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Python (Programming Language), SQL Databases, Data Programming
- **Published:** October 29, 2026
- **Apply:** https://www.careerbuilder.com/job-details/associate-service-transformation-tempe-az--b4fed160-b9a7-4ade-879d-e5f1d0dbbe24

## About the Role

Health Insurance, Strategic Planning, Cross-Functional, Data Analysis, Risk Management, Documentation, Project Planning, Project/Program Management, Problem Solving Skills, Business Strategy, * A bachelor's degree or 3+ years commensurate experience

 * 3+ years of work experience in operations, health insurance, data analysis, engineering or consulting
 * 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
 * 2+ years of experience with end-to-end project management
 * 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures
 * 2+ years of experience with process improvement methodologies such as Lean, Six Sigma or Theory of constraints

Bonus points:

 * Bachelor's degree in Engineering, Business Administration, or other related field
 * Lean Six Sigma Green Belt certification or higher

## Description

The Associate, Service Transformation is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. You will lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals. This requires collecting and documenting requirements, and managing project plans. It also involves documenting important project decisions, managing project governance, and applying frameworks. Additionally, it necessitates analyzing data and communicating risk mitigation strategies. These efforts must span across different projects and team members at the same time., * Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.

 * Evaluate overall departmental performance by creating, gathering, analyzing data and assisting in development of departmental metrics and implementation of mitigation strategies.
 * Collaboratively works with all relevant partner groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation programs.
 * Mentor team members and promotes colleagues' growth.
 * Compliance with all applicable laws and regulations.
 * Other responsibilities as assigned.