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# NOC Engineer

- **Company:** Ova Technologies
- **Location:** New York, NY, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, JIRA, Microsoft Azure, VoIP, CompTIA Network+, Computer Networks, Dynamic Host Configuration Protocol, Monitoring of Systems, Information Technology Operations, Networking Hardware, IP Addressing, Internetworking, Traceroute, Virtual Private Networks (VPN), OSI Models, Internet Service Provider, Network Troubleshooting, Linux System Administration, Nagios, Network Monitoring, Routing, Network Service, Nslookup, Paessler Router Traffic Grapher, Ping (Networking Utility), TCP/IP, Wireshark, Virtual Local Area Networks, Wide Area Networks, Zabbix, Network Routers, System Availability, Grafana, Firewalls (Computer Science), Juniper, Information Technology, SolarWinds (Software), Network Support, Fortinet, Splunk, Cisco, Servicenow
- **Published:** October 29, 2026
- **Apply:** https://www.thejobnetwork.com/job/6a8dff42-4be2-4287-a1b6-1d2660110b41/noc-engineer

## About the Role

* Bachelor's degree or diploma in Computer Science, Information Technology, Electronics, or related field.
 * Experience in a NOC, network support, telecom, or IT operations environment.
 * Strong understanding of networking concepts:
 + TCP/IP
 + OSI Model
 + IP addressing and subnetting
 + VLANs
 + Routing and switching
 + DNS and DHCP
 + VPN concepts
 * Basic knowledge of network devices:
 + Routers
 + Switches
 + Firewalls
 + Wireless controllers
 * Experience with monitoring tools such as:
 + SolarWinds
 + PRTG
 + Nagios
 + Zabbix
 + Grafana
 + Splunk
 * Basic troubleshooting skills using tools like ping, traceroute, nslookup, and Wireshark.
 * Knowledge of ticketing tools such as ServiceNow, Jira, or similar platforms.

Preferred Skills

 * Knowledge of Cisco, Juniper, Fortinet, or MikroTik devices.
 * Understanding of VoIP/SIP and telecom operations.
 * Basic Linux administration skills.
 * Experience with cloud platforms (AWS/Azure/GCP) is a plus.
 * ITIL process knowledge is preferred.

Certifications (Preferred)

 * Cisco CCNA
 * CompTIA Network
 * ITIL Foundation
 * Vendor-specific networking certifications

Soft Skills

 * Strong monitoring and troubleshooting ability.
 * Good communication and documentation skills.
 * Ability to work in rotational shifts and handle critical incidents.
 * Ability to prioritize tasks in a fast-paced environment., * 0 3 years: Junior NOC Engineer
 * 3 5 years: NOC Engineer
 * 5 years: Senior NOC Engineer

## Description

We are looking for a skilled NOC Engineer responsible for monitoring, maintaining, and troubleshooting network and IT infrastructure. The role involves 24/7 monitoring of network devices, identifying incidents, performing first-level troubleshooting, coordinating with internal teams and service providers, and ensuring high availability of services., * Monitor network infrastructure, servers, applications, and telecom services using NMS and monitoring tools.

 * Perform real-time incident detection, alert analysis, and troubleshooting.
 * Handle network issues related to routers, switches, firewalls, links, and connectivity.
 * Perform first-level troubleshooting for LAN, WAN, VPN, VoIP, and internet connectivity issues.
 * Escalate critical incidents to L2/L3 support teams as per defined procedures.
 * Monitor bandwidth utilization, latency, packet loss, and network performance metrics.
 * Perform device health checks and ensure availability of network services.
 * Create and manage incident tickets using ticketing tools.
 * Coordinate with ISPs, vendors, and internal teams for issue resolution.
 * Follow incident, problem, and change management processes.
 * Maintain daily operational reports, incident reports, and network documentation.
 * Perform configuration checks, backups, and basic network changes as required.
 * Support scheduled maintenance activities and network upgrades.
 * Ensure compliance with SLA requirements and operational procedures.