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# Information Technology_USA - USA_Support Executive job in Jacksonville

- **Company:** Real Soft Inc.
- **Location:** Jacksonville, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Continuous Integration, Disaster Recovery, Perl (Programming Language), Python (Programming Language), Microsoft SQL Server, Oracle (Applications), Windows PowerShell, Cloud Services, Standard Sql, Sybase
- **Published:** October 29, 2026
- **Apply:** https://jobs.diversity.com/career/2547335/information-technology_usa-usa_support-executive-florida-fl-jacksonville

## About the Role

Role Descriptions: 5 years of experience in financial services or capital markets2-3 years of experience with Azure Platform| CICD pipelines| GitHubJenkins etc.Advanced SQL expertise (Oracle| MS SQL| or Sybase)Strong scripting and automation skills (Python| Perl| PowerShell)Working knowledge of infrastructure components.Strong communication skills and ability to operate independently in a trading environmentAll 5 days to office Key Responsibilities Provide production support for brokerage trading applications in a high pressure trading environment Analyze| troubleshoot| and resolve production incidents| escalating as required Partner with business users to resolve issues in compliance with IT and business control standards Drive root cause analysis and continuous improvement initiatives Produce operational metrics| audit support| and application status reporting Maintain disaster recovery documentation and participate in DR exercises Collaborate with technology| business| compliance|
audit| and vendor teams Participate in on call rotations| including evenings and weekends| to manage high severity incidents end to end
Essential Skills: 5 years of experience in financial services or capital markets2-3 years of experience with Azure Platform| CICD pipelines| GitHubJenkins etc.Advanced SQL expertise (Oracle| MS SQL| or Sybase)Strong scripting and automation skills (Python| Perl| PowerShell)Working knowledge of infrastructure components.Strong communication skills and ability to operate independently in a trading environment

Skills: Digital : Cloud Service Brokerage~Digital : Microsoft Azure~Digital : Python~Trade Finance
Experience Required: 8-10