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# Technical Support Consultant Analyst (Remote - PST Working Hours)

- **Company:** Huron Consulting Group Inc.
- **Location:** Hillsboro, OR, United States (Remote available)
- **Experience:** Starter
- **Salary:** $65,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** HTML, Java (Programming Language), JavaScript (Programming Language), .NET Framework, C Sharp (Programming Language), Cascading Style Sheets (CSS), System Configuration, Electronic Mailing, Event Logging, Internet Information Services (IIS), JSON, Simple Mail Transfer Protocols, Microsoft Visual Studio, Microsoft Software, Microsoft SQL Server, Windows Servers, Object-Oriented Software Development, Web Applications, Extensible Markup Language (XML), Information Technology, Software Version Control
- **Published:** October 29, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3475467509&tx=JK7569FFJ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* U.S. work authorization is required
 * Bachelor's Degree in a computer science related field or equivalent work experience
 * Experience reading and writing object-oriented code, HTML, CSS, JavaScript, XML, JSON & Java
 * Experience developing with JavaScript
 * Experience with Microsoft software, including Windows Server, IIS, SQL Server, Visual Studio
 * Strong problem-solving skills and attention to detail
 * Ability to work independently and in remote team environments
 * Strong written and verbal communication skills
 * Ability to context switch and juggle multiple competing priorities
 * This position is remote, infrequent travel required
 * Ability to consistently work West Coast business hours (8am-5pm or 9am-6pm PT)
 * Occasional off-hours, on-call support shifts
 * Start Date: January 2027

Preferred:

 * 1-3 years of experience working in a customer or internal software support position
 * Experience supporting enterprise class, multi-tier web applications
 * Analyze and interpret various types of logs, such as IIS, SMTP, Event Logs, and custom output
 * Familiarity with .NET and C#
 * Familiarity with source control concepts

## Description

As a Technical Consultant, you will provide deep technical support to the functional and technical clients who use our Research Suite software. This includes supporting Huron's software through remote web session utilities, phone calls, and email communications. In addition, your day to day could include the following: assisting with researching, analyzing, and resolving client reported issues; identifying product areas causing the most support burden and working with the Huron Engineering teams to fix issues; modifying and maintaining existing client-specific configurations and customizations; consulting with clients and Huron Services teams on proper hardware and software configurations; continually improving internal support processes through development of new tools and job aids; cross collaboration with multiple teams across various geographic locations; and assisting with 24/7 on-call support coverage as needed.

You'll be part of the Customer Success team for Higher Education & Research with opportunities to collaborate, learn, and grow while impacting some of the most prestigious higher education and research institutions in the US and Canada.