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# Implementation Controller

- **Company:** G4S
- **Location:** Leeds, United Kingdom
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Operational Systems
- **Published:** October 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c02ca8ac94d66b68

## About the Role

Excellent communication and interpersonal skills at individual and team level

 * Able to build, develop and maintain positive working relationships with frontline staff, managers and other support functions
 * Ability to prioritise and manage a complex workload
 * Full understanding of the Javelin Operational System - Particularly with regards to setup, scheduling and reporting
 * Numerate, literate, and experienced with Google Office tools

 * Managing with complexity
 * Delivering Performance
 * Teamwork and Collaboration Javelin Ops System
 * Google Office tools
 * Excellent written & verbal communication Skills

## Description

Take ownership and responsibility for the accurate and compliant system setup of customer requirements

 * Support and collaborate with colleagues in order to drive continuous department and company performance improvement
 * Maximise company regular scheduling performance and system functional efficiencies
 * Maximising Gross Margin Control
 * Maintain operational employee training records and site association data in order to drive efficient and accurate scheduling
 * Long and short term deployment and distribution of frontline employees to ensure 100% coverage of customer requirement
 * Manage frontline employee absence requests in line with company processes whilst ensuring sufficient availability to cover customer required hours
 * Proactively monitor employee pay and customer charge data to prevent pay/invoice queries
 * Assist in the investigation and resolution of pay & invoice queries, escalating to management where required
 * Regular & ad-hoc reporting on performance and personal contribution