> Markdown version of [/jobs/ext/4016762-azure-qualified-technical-support-engineer-investment-banking-vip-support](https://www.wearedevelopers.com/jobs/ext/4016762-azure-qualified-technical-support-engineer-investment-banking-vip-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Azure qualified Technical Support Engineer - Investment Banking - VIP Support

- **Company:** Global Technology Solutions Ltd.
- **Location:** London, UK
- **Experience:** Experienced
- **Salary:** £67,600.0 - £71,500.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Microsoft Windows, Active Directory, Apple IOS, Microsoft Azure, Microsoft Outlook, Desktop Computing, Microsoft Office, Microsoft PowerPoint, Microsoft Copilot, Peripherals, Microsoft InTune, Microsoft Onedrive, Deployment Automation, Apple Business Manager, Laptops, Servicenow
- **Published:** October 30, 2026
- **Apply:** https://www.reed.co.uk/jobs/azure-qualified-technical-support-engineer-investment-banking-vip-support/57507698

## About the Role

Are you a technically strong, hands-on Desktop Support Engineer with experience supporting Fund Managers, Front Office teams and VIP users within Financial Services?

We have an excellent opportunity for an experienced Desktop Support Engineer to join a prestigious financial services environment in Central London, delivering high-quality, white-glove IT support to senior stakeholders and demanding business users.

We're looking for someone who is proactive, technically confident, professional and genuinely hands-on - someone who takes ownership, thrives under pressure and knows how to deliver exceptional VIP support.

The Role

You'll provide face-to-face, desk-side and floor-walking support to Fund Managers, senior executives and Front Office users, troubleshooting everything from desktop and Microsoft 365 issues to mobile devices, endpoint management and meeting room technology.

This is a fast-paced, high-visibility role where technical expertise, excellent communication and outstanding customer service are essential.

What We're Looking For

 * 5+ years' Desktop / End-User Support experience across 1st-3rd Line.
 * 3+ years' Financial Services experience, ideally Investment Banking or Asset Management, supporting Fund Managers, Front Office or VIP users.
 * Microsoft Azure certification and a minimum of 2 years' hands-on Azure experience.
 * Strong Microsoft Intune, Apple Business Manager (ABM) and iOS/iPadOS management experience.
 * Windows Autopilot - device enrolment, configuration, deployment and troubleshooting.
 * Microsoft 365 - strong support skills across Outlook, Teams, Excel, PowerPoint, OneDrive and Copilot.
 * Desktop & Hardware Support - Dell laptops/desktops, docking stations, Windows builds, Apple devices and peripherals.
 * Infrastructure & Security - working knowledge of Active Directory, Entra ID, Exchange Admin Center, ServiceNow, Zscaler, Proofpoint and Microsoft Defender.
 * Meeting Room & AV Support - hands-on experience supporting Microsoft Teams meeting rooms, video conferencing, AV equipment and mobile devices is essential.
 * VIP / Executive Support - proven ability to support senior, demanding users professionally, with excellent communication and incident ownership.

What Will Make You Stand Out?

We're particularly interested in engineers who:

 * Are technically strong and hands-on, with excellent troubleshooting skills.
 * Have supported Fund Managers, senior executives or Front Office teams within Financial Services.
 * Take a proactive, ownership-driven approach and see incidents through to resolution.
 * Can work independently, remain calm under pressure and deliver a premium, white-glove service.
 * Have excellent interpersonal skills and maintain a smart, professional appearance.
 * Speak French - advantageous, but not essential., If you're an experienced, Azure-certified Desktop Support Engineer with a strong Financial Services background, excellent VIP support skills and a genuine passion for delivering first-class technical support, we'd love to hear from you., * Administrative Roles (Administration)
 * Attention to Detail (Attentions)
 * French Language Skills
 * Incident Management (Process)
 * Microsoft Azure (Line)
 * Microsoft Office (Entry)
 * Microsoft Windows OS (Win)
 * Problem Solving (Process)
 * Technical Support (IT)
 * User Experience & Management