> Markdown version of [/jobs/ext/4016763-1st-line-support](https://www.wearedevelopers.com/jobs/ext/4016763-1st-line-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 1st Line Support - **Company:** Reed - **Location:** Bracknell, UK - **Salary:** £41,600.0 - **Contract:** Temporary contract - **Skills:** SC Clearance, User Administration - **Published:** October 30, 2026 - **Apply:** https://www.reed.co.uk/jobs/1st-line-support/57506346 ## About the Role * Active SC Clearance (required) * Previous 1st Line Support / Service Desk experience * Strong knowledge of Microsoft Windows * Active Directory user administration * Excellent customer service and communication skills * Ability to work effectively in a shift-based environment ## Description This is a fully onsite position supporting end users within a fast-paced environment, providing first-line technical support and ensuring incidents and service requests are resolved efficiently.