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# IT Support Engineer

- **Company:** Equals One
- **Location:** Sheffield, UK
- **Salary:** £28,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Business Process Modeling, Dynamic Host Configuration Protocol, Wide Area Networks, Computer Networking Systems, Computer Network Technologies, Office365, Microsoft InTune
- **Published:** October 30, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3041486612-2

## About the Role

You'll have this experience, skills, and personality to thrive in this new role as the team's newest IT Support Engineer:

 * Microsoft365 Services
 * Azure Services
 * Intune for MDM (ideally albeit you'll also get plenty of hands-on training)
 * Experience with networking technologies and concepts such as LAN/WAN, DHCP etc
 * Experience of and enjoy providing customer service, building, and maintaining customer relationships.
 * Ability to communicate clearly and concisely to all levels.
 * An ability and desire to adapt and learn new software and programs.
 * Good time-keeping and organisational skills.
 * You love solving problems.
 * Reliable and punctual.
 * Driving licence in case you need to visit with clients across the area (usually up to about a one-hour radius of the S25 area of Sheffield).

## Description

You will be responsible for much of the following as well as lots of opportunities to learn and develop your knowledge and skills:

 * Maintaining and Supporting MS365 and networking solutions for client and internal projects.
 * Onsite support and installation of hardware and software.
 * Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible.
 * Specifying, recommending, providing, configuring, and implementing many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements.
 * Production of standard configurations, documentation, and procedures.
 * Consider where the team can streamline processes and produce efficiencies within the company and in the services provided to clients.
 * Building and maintaining relationships with new and existing clients where our client provides their IT support.