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# IT Support

- **Company:** Samuel Smiths Old Brewery
- **Location:** Tadcaster, United Kingdom
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, VoIP, Computer Programming, Information Technology Operations, Microsoft Office, Networking Basics, Laptops, Legacy Systems
- **Published:** October 30, 2026
- **Apply:** https://www.totaljobs.com/job/it-support/samuel-smiths-old-brewery-job108257536

## About the Role

* Experience in IT Support or similar technical support roles.
 * A good understanding of networking fundamentals, Windows and Microsoft Office tools.
 * Experience managing the full lifecycle of end-user devices, from setup and deployment through to maintenance and replacement.
 * Logical, methodical and confident problem-solving skills with excellent attention to detail.
 * A strong team player with good communication skills.
 * Willingness to learn and take on a variety of manual basic and technical tasks.

## Description

We are looking for a reliable, logical and enthusiastic IT Support Technician to join our small IT team at Samuel Smith's Brewery. This is a hands-on, varied role supporting the day-to-day IT operations of the business.

You will provide user support, maintain hardware and software, troubleshoot technical issues and help ensure our business-critical systems run smoothly. If you have a genuine interest in IT, enjoy solving problems and thrive in a practical, team-focused environment, we would love to hear from you., * Provide day-to-day IT support and troubleshoot user issues.

 * Set up, configure and maintain PCs, laptops and hardware.
 * Support Windows, Microsoft Office and legacy systems.
 * Maintain systems, including email, antivirus, networking, VOIP and accounting software.
 * Manage daily IT tasks, report distribution and system checks.
 * Monitor backups and support data protection processes.
 * Assist with programming, report writing and system improvements.
 * Investigate technical issues and implement effective solutions.
 * Support hardware installations and general IT maintenance.