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# Information Systems Support Assistant

- **Company:** Cardiff and Vale University Health Board
- **Location:** Hull, UK
- **Salary:** £25,760.0 - £27,476.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Spreadsheets, Cyber Security, Information Systems, Text Processing, Presentation Programs, Information Technology
- **Published:** October 30, 2026
- **Apply:** https://www.jobs.nhs.uk/candidate/jobadvert/E9810-26-0343/ats-direct-apply

## About the Role

* NVQ Level 3 in Business Administration or Information Technology, an equivalent qualification, or equivalent skills and experience
 * Strong Microsoft Excel skills and confidence using office and information systems
 * Relevant experience in an information technology or customer service environment
 * Clear communication, good attention to detail and the ability to organise your workload

We welcome applicants from different backgrounds, experiences and communities, and value fairness, respect, inclusion, teamwork and ideas for improvement., * NVQ Level 3 in Business Administration/IT, or equivalent qualification or able to demonstrate this level of skill and experience, * Able to demonstrate skilled usage of spreadsheets to collect, manipulate and present data and information

 * Thorough working knowledge of Microsoft Office Excel
 * Able to demonstrate in depth usage of using word processor and presentation software to produce attractive and clear reports and presentations
 * Able to demonstrate in depth usage of using information systems and/or database systems to extract data for reporting purposes
 * Understanding of importance of organisational information systems and data sources, * Knowledge or experience of clinical systems used within CHCP CIC
 * Knowledge or experience of information security standards i.e. IS27001, Cyber Security
 * Able to demonstrate a good understanding of CHCP CIC business drivers and initiatives, * Awareness of NHS Registration Authority
 * Relevant Experience in an IT or customer service related environment, * Previous Experience of Registration Authority systems
 * Knowledge of ITIL processes
 * Experience of critically interpreting information

## Description

What you'll do:

 * Support colleagues with NHS Smartcards and Registration Authority processes
 * Maintain and monitor information systems, identifying and reporting data quality issues
 * Produce spreadsheets, reports and analysis to support service needs
 * Help colleagues use systems correctly and support training and guidance
 * Follow information governance and security procedures to protect confidential information