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# 1st Line Support

- **Company:** Reed
- **Location:** Basingstoke, UK
- **Contract:** Permanent contract
- **Skills:** SC Clearance, User Administration
- **Published:** October 30, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3041486653-2

## About the Role

* Active SC Clearance (required)
 * Previous 1st Line Support / Service Desk experience
 * Strong knowledge of Microsoft Windows
 * Active Directory user administration
 * Excellent customer service and communication skills
 * Ability to work effectively in a shift-based environment

## Description

This is a fully onsite position supporting end users within a fast-paced environment, providing first-line technical support and ensuring incidents and service requests are resolved efficiently.