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# Senior Director, Communications Orchestration & AI Transformation

- **Company:** Cisco Systems, Inc.
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Salary:** $278,400.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Transmissions, Service Design, Systems Integration, User-Centered Design, Enterprise Software Applications, Generative AI, Agentic-AI, Cisco
- **Published:** October 30, 2026
- **Apply:** https://dejobs.org/x/x/21B9B4BC5791400A904F3910EBA2ED0F/job/

## About the Role

* 12+ years of communications, marketing, or related strategic leadership experience
 * 5+ years in a director-level or equivalent role managing cross-functional communications initiatives
 * Deep knowledge of generative AI, agentic AI, intelligent automation and AI-enabled operating models, with practical enterprise applications.
 * Proven experience leading complex, cross-functional transformations and integrating communications, change management and enablement.
 * Demonstrated ability to build high-performing teams, establish governance and influence senior executives in a global organization.
 * Strong strategic thinking, executive communication and data-driven decision-making capabilities., * Experience leading AI-enabled communications, marketing, employee experience or enterprise transformation within a large technology company.
 * Proven success deploying AI-powered workflows, personalization, content automation or intelligent employee experiences at scale.
 * Experience applying product management, service design or human-centered design principles to organizational change and employee adoption.
 * Demonstrated ability to consolidate fragmented capabilities, simplify operating models and build scalable, efficient organizations.
 * Expertise in modern digital communications, video-first storytelling, behavioral analytics and change activation.

## Description

As Senior Director, Communications Orchestration, you will lead this transformation across Cisco's People, Policy & Purpose (3P) organization. You will help drive how our priorities come to life for executives, leaders, and employees-working closely with product and service owners to bring communications, change management, enablement, and activation together into one connected experience.

Your Impact

This role requires a strategic leader with deep AI expertise who can challenge traditional operating models, build new capabilities and lead a modern orchestration organization that delivers greater impact with less complexity., Enterprise Strategy & Orchestration

 * Define and lead an integrated Go-To-Market orchestration strategy that connects enterprise priorities, communications, change management and enablement to measurable business outcomes.
 * Establish portfolio prioritization, governance and decision rights to coordinate initiatives, reduce competing messages.
 * Partner with program and service owners to execute on activation strategies, while maintaining clear accountability for change management, adoption, execution and outcomes.
 * Build and lead a high-performing orchestration team, streamlining workflows, consolidating overlapping capabilities and driving operational excellence.

AI-Native Transformation & Operating Model Innovation

 * Architect and implement an AI-native orchestration model, redesigning how communications, enablement and content are planned, created, and delivered.
 * Leverage generative AI, agentic workflows, intelligent automation and personalization to eliminate repetitive work, accelerate execution and improve audience experiences.
 * Identify and implement emerging AI technologies that transform content operations, audience targeting and employee engagement.
 * Build AI-forward capabilities across the organization through talent development, targeted hiring, experimentation and responsible AI adoption.

Focused and Simplified Audience Experience

 * Coordinate and create a unified communications strategy and experience.
 * Working with services and program owners to translate enterprise priorities into clear actions and everyday behaviors that build a high-performing culture.
 * Develop modern, engaging approaches-including video-first storytelling, personalized nudges, AI-powered content and leader enablement-that simplify complex information and accelerate adoption.
 * Partner across the business to deliver relevant, timely experiences that reduce noise, improve understanding and make it easier for employees and leaders to act.

Insights, Adoption & Business Impact

 * Work with teams to measure success against shared product and service goals, focusing on adoption, behavior change, and business results.
 * Measure operational effectiveness, including cycle time, duplication, productivity improvements and AI-enabled efficiencies.
 * Demonstrate the impact of orchestration through improved employee experience, stronger adoption and measurable business results.