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# IT Support Specialist

- **Company:** TD Bank, Inc.
- **Location:** Port Charlotte, FL, United States
- **Experience:** Expert
- **Salary:** $91,000.0 - $136,240.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Data Analysis, Microsoft Azure, Cloud Computing, Computer Programming, System Configuration, Query Languages, Database Storage Structures, Network Security, Network Troubleshooting, Routing, Network Protocols, Server Administration, Software Systems, Systems Architecture, Software Vulnerability Management, Data Processing, Google Cloud, Firewalls (Computer Science), Atlassian Tools
- **Published:** October 30, 2026
- **Apply:** https://www.dice.com/job-detail/c8b78c85-da6e-4be4-9e88-d2b37dc5952a

## About the Role

* Undergraduate degree or Technical Certificate
 * Graduate degree, preferred
 * 7+ years relevant experience
 * Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
 * Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others

Preferred Qualifications:

Ideal candidates bring five (5) or more years of experience across the following areas:

Project Management:

 * Experience using Jira and Confluence for project tracking and collaboration.

Product and System Expertise:

 * Deep understanding of system architecture, functionality, and technical details.

Advanced Network Troubleshooting:

 * Proficiency in network protocols, routing, firewalls, and network security.

System Administration:

 * Expertise in server management, operating systems, and system configuration.

Programming and Scripting:

 * Ability to develop scripts for automation, data analysis, or system management.

Database Management:

 * Knowledge of database structures, query languages, and data manipulation.

Cloud Computing:

 * Familiarity with major cloud platforms and services, including AWS, Azure, and Google Cloud Platform.

## Description

The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management.

Depth & Scope:

 * Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
 * Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
 * Assignments are highly complex and multifaceted
 * May monitor, coach/ educate a small team of IT professionals
 * Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
 * Generally reports to a Senior Manager or Executive, * Awareness of security best practices, vulnerability management, and incident response.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

 * Domestic Travel - Occasional
 * International Travel - Never
 * Performing sedentary work - Continuous
 * Performing multiple tasks - Continuous
 * Operating standard office equipment - Continuous
 * Responding quickly to sounds - Occasional
 * Sitting - Continuous
 * Standing - Occasional
 * Walking - Occasional
 * Moving safely in confined spaces - Occasional
 * Lifting/Carrying (under 25 lbs.) - Occasional
 * Lifting/Carrying (over 25 lbs.) - Never
 * Squatting - Occasional
 * Bending - Occasional
 * Kneeling - Never
 * Crawling - Never
 * Climbing - Never
 * Reaching overhead - Never
 * Reaching forward - Occasional
 * Pushing - Never
 * Pulling - Never
 * Twisting - Never
 * Concentrating for long periods of time - Continuous
 * Applying common sense to deal with problems involving standardized situations - Continuous
 * Reading, writing and comprehending instructions - Continuous
 * Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.