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# Conversion- Dispatch Specialist

- **Company:** Maersk
- **Location:** Houston, TX, United States
- **Salary:** $47,840.0 - $54,080.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Software, Web Applications, Performance Monitor
- **Published:** October 30, 2026
- **Apply:** https://www.adzuna.com/details/5703489433

## About the Role

* Must have the ability to work a flexible schedule including nights, weekends, and holidays.
 * High School Diploma/GED; College degree preferred

Technical Skills:

 * 1+ years' experience either in dispatching, customer service and/or intermodal transportation
 * Basic proficient with Microsoft products (Excel, Word and Outlook) and web based software.

Soft Skills:

 * Self-started attitude
 * Strong written and verbal communication skills
 * Analytical and organized, ability to focus on details and compare data
 * Ability to work independently
 * Ability to perform well with time-sensitive tasks, * 1+ years' experience in port or rail operations
 * 1+ years' experience working with containers
 * Bilingual languages capabilities

## Description

The Dispatch Specialist is responsible for planning and tracking of container movement utilizing most efficient and effective routing on a daily basis. The Dispatch Specialist also ensures time-sensitive cargo moves to its final destination within established terms and provides direction and guidance to Contract Drivers to ensure goals are accomplished., * Communicates daily with Customers, Contract Drivers, Steamship Terminal Personnel, and internal service representatives; coordinating, troubleshooting and resolving issues

 * Coordinate and problem solve pick-ups and deliveries with Contract Drivers, partner carriers, rail operators, and port operators
 * Meets all customer levels of service and deadline requirements eliminating any service failures.
 * Records and audits all documents for equipment tracking
 * Track, trace and report container activity
 * Manage driver-pay
 * Update relevant systems to track appointments and drays
 * Authorize equipment drops and monitor container idling
 * Communicate company policies and procedures to Contract Drivers, monitor performance against standards, and recommend corrective action to management
 * Develops and maintains a positive working rapport with customers, Terminal Operators, and Contract Drivers
 * Process and complete all documentation assigned in a timely manner
 * Track shipping and billing data appropriately and promptly
 * Ability to work in a fast paced environment
 * Promotes DDSI's commitment to Contract Driver safety compliance
 * Assists Customer Service and other office personnel in handling day to day duties required by management
 * Supports the company's commitment to Integrated Management Systems (IMS) certifications