> Markdown version of [/jobs/ext/4026632-technical-support-specialist-full-time](https://www.wearedevelopers.com/jobs/ext/4026632-technical-support-specialist-full-time). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Specialist (Full Time)

- **Company:** Pebble Beach
- **Location:** Del Monte Forest, CA, United States
- **Salary:** $61,360
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office, System Center Configuration Manager, Software Deployment, Data Logging, Communication Devices
- **Published:** October 30, 2026
- **Apply:** https://www.careerbuilder.com/job-details/technical-support-specialist-full-time-pebble-beach-ca--36a2e6c8-56d8-4ce1-be45-2d14ffaceaaf

## About the Role

Technical Support, Technical Writing, Business Operations, Technical Support, Knowledge Base, 1st Level Support, On Site Support, Retail, Insurance, PURE Operating System, * 1 year of help desk or technical support experience.

 * Excellent problem-solving abilities and communication skills.
 * Must have strong attention to detail.
 * Good at conveying complex ideas and likes to solve technical challenges.
 * Must be a self-motivated team player.
 * A passion for technology and world class customer service.
 * Enjoys learning new technologies.
 * Valid California driver's license with less than 2 points.
 * College degree required.

Familiarity with the Following is a Plus:

 * Windows 10 and MS Office suite experience.
 * Imaging and deploying software with Microsoft SCCM.
 * Configure and setup of Avaya Phones.
 * Experience working with Point of Sale (POS).
 * Experience with ticketing system.
 * Cable tracing and punching down.

## Description

The Technical Support Specialist will provide first line technical support (on-site and by phone) for all Pebble Beach Company business operations and corporate functions. This person will also assist with creating technical documentation and work with our knowledge base. They are also responsible for installing, configuring, and maintaining all the technology (hardware and software) for the divisions of the Pebble Beach Company., * Diagnose and correct software problems, including user errors, configurations errors, and bugs.

 * Diagnose and repair hardware; including printers, computers, terminals, and communication devices.
 * Perform routine preventive maintenance, as scheduled.
 * Create, assign, and track tickets for escalated tickets to the rest of the IT team.
 * Document key troubleshooting processes. Develop technical documentation for employees.
 * Contribute to and maintain the knowledge base.
 * Organize assets, systems, and documentation.
 * Install, upgrade, configure, and maintain hardware/software.
 * Maintain organization and inventory of lab, shed and related areas.
 * Complete projects assigned by manager on time.
 * Answer first level support calls - logging all requests into the service desk ticketing system.
 * Provide first level phone support for common system problems.
 * Offer service and customer assistance during field visits.
 * Manage all on-site installation, maintenance, and repairs to ensure proper documentation of all related processes.
 * Work independently to provide first line technical support.
 * Must be able to work weekends and after-hours support on a rotational basis as needed.
 * Other tasks as assigned by manager.
 * Comply with all Pebble Beach Company safety and health policies and procedures.