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# SOC Analyst / Cybersecurity Help Desk

- **Company:** Dexian DISYS
- **Location:** McLean, VA, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Cyber Security, Information Leak Prevention, Intrusion Detection and Prevention, Security Information and Event Management, Workflow Management Systems, Scripting, Malware
- **Published:** October 30, 2026
- **Apply:** https://www.dice.com/job-detail/08833d31-efd7-4525-a65f-94b467f79a99

## About the Role

* Three to four years of cybersecurity experience in a help desk environment.
 * Experience working in a SOC or cybersecurity operations environment.
 * Hands-on experience with privileged access management (PAM) solutions.
 * Candidates without PAM experience should have substantial malware analysis experience, including the ability to triage malware and distinguish normal activity from malicious activity.
 * Understanding of incident response and security ticket triage.
 * Familiarity with malware analysis concepts and investigative techniques.
 * Experience supporting DLP programs and enforcing security policies.
 * Ability to independently investigate and resolve security-related issues.
 * Strong communication and documentation skills., * Experience automating repetitive security or help desk tasks using scripting or workflow tools.
 * Exposure to endpoint security platforms, security information and event management (SIEM) tools, or threat detection technologies.
 * Experience supporting enterprise-level cybersecurity operations.

## Description

The organization is seeking a SOC Analyst / Cybersecurity Help Desk professional for a remote contract role. This position will provide cybersecurity support by managing security-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting daily security operations. The ideal candidate will have help desk cybersecurity experience, strong troubleshooting skills, experience in a Security Operations Center (SOC) or similar environment, and hands-on exposure to privileged access management, malware analysis, and incident response., * Manage and resolve cybersecurity-related service desk and security tickets.

 * Perform initial triage and investigation of security incidents and alerts.
 * Support privileged access management (PAM) processes, including access requests and administrative elevations.
 * Handle DLP requests, including:
 + Website access approvals and reviews
 + USB device access requests
 + Security policy exceptions
 * Investigate suspicious activity and assist with malware analysis.
 * Support incident management activities and escalation processes.
 * Assist users with security-related software installations and access issues.
 * Identify repetitive manual tasks and develop automation opportunities to improve operational efficiency.
 * Collaborate with the cybersecurity team to maintain security controls and support timely ticket resolution.
 * Document findings, procedures, and remediation activities., * Work remotely while supporting cybersecurity operations and security controls.
 * Contribute to meaningful security work across ticket resolution, incident triage, DLP, privileged access, and malware analysis.
 * Help identify automation opportunities that can improve operational efficiency.
 * Collaborate with a cybersecurity team on incident management and day-to-day security operations.