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# IT Systems Administrator & Lab Operations Engineer

- **Company:** Amentum Services, Inc.
- **Location:** Houston, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Active Directory, Active Directory Federation Services, Bash Shell, System Configuration, Linux, Information Technology Operations, Inventory Management Software, Networking Basics, Windows PowerShell, Azure Active Directory, Security Assertion Markup Language (SAML), Server Administration, SQL Databases, VirtualBox, Virtualization Technology, Scripting, Microsoft InTune, Information Technology, Casper Suite, Zendesk, ManageEngine
- **Published:** October 30, 2026
- **Apply:** https://www.adzuna.com/details/5861970219

## About the Role

Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!, We are seeking an experienced IT Systems Administrator & Lab Operations Engineer to support engineering lab environments for NASA programs. This role focuses on domain/identity administration, endpoint management, system configuration, and day-to-day lab IT operations. Ideal candidates bring strong technical troubleshooting skills, experience managing large workstation environments, and the ability to support multidisciplinary engineering teams., * Typically requires a bachelor's degree or equivalent certification in a related area and a minimum of 5 years of experience in the field or in a related area.

 * 5+ years of IT Systems Administration or technical support

 * Strong experience with domain management, endpoint administration, and GPO
 * Hands-on workstation imaging, deployment, and lab-scale patching
 * Working knowledge of networking fundamentals and basic switch/cabling troubleshooting
 * Familiarity with Linux/Unix or willingness to learn
 * Excellent communication, customer service, and cross-team collaboration skills
 * Must work onsite at NASA JSC and pass required background checks

Requisition Preferences:

 * Experience with SSO/MFA (SAML, ADFS migrations)
 * Support of technical lab environments or specialized hardware
 * Train Service Technicians and other IT Resource Team Members.
 * Automation or scripting (PowerShell, Bash, PDQ, JAMF)
 * Administer Active Directory, Azure AD/Entra, Group Policy, SSO, and identity workflows
 * Server administration (print, SQL, licensing, endpoint management)
 * Virtualization experience (VirtualBox or similar)
 * NASA or government IT experience, * Must be able to complete a U.S. government background investigation.
 * Management has the prerogative to select at any level for which the position is advertised.

Essential Functions

Work Environment

Generally, an office environment, but can involve inside or outside work depending on task.

Physical Requirements

Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time).

Equipment and Machines

Standard office equipment (PC, telephone, printer, etc.).

Attendance

Regular attendance in accordance with established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements.

## Description

* Manage endpoint platforms (ManageEngine, JAMF, Ivanti, Intune, PDQ, Lansweeper)

 * Oversee workstation imaging, OS deployments, patching, and lab refresh cycles

 * Support lab systems, printers, network-connected devices, and resource configurations

 * Maintain ticketing and inventory systems (ManageEngine Service Desk, Track-IT, Zendesk)

 * Assist engineers during integration/testing events and troubleshoot lab hardware/software

 * Uphold cybersecurity and compliance practices; previous LASO or similar experience valued

 * Provide documentation, training, and support for technicians and lab users