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# Entry-Level IT Technician *HIRING ASAP* (On-site)

- **Company:** TEKSYSTEMS INC.
- **Location:** Hackettstown, NJ, United States
- **Experience:** Starter
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, JIRA, Microsoft Outlook, CompTIA Network+, Computer Networks, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Email Management, Issue Tracking Systems, Office Suite, Software Deployment, TCP/IP, CompTIA Strata - PC Hardware Technology Engineer, Wi-Fi Technology, Software Troubleshooting, Peripherals, Computer Equipment, Information Technology, Laptops, Zendesk, User Administration, Servicenow, User Accounts
- **Published:** October 30, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/nj/hackettstown/eea95316-f790-4ce3-b781-95ae0330a494

## About the Role

· 0-2 years of IT support, help desk, technical support, or related experience.

· Basic knowledge of Windows operating systems (Windows 10/11).

· Familiarity with Active Directory user administration.

· Understanding of computer hardware, PC components, and workstation setup.

· Basic knowledge of Microsoft Office 365 applications.

· Strong troubleshooting and problem-solving abilities.

· Excellent verbal and written communication skills.

· Strong customer service mindset and professionalism.

· Ability to prioritize and manage multiple tasks in a fast-paced environment.

Preferred Qualifications

· Associate degree in Information Technology, Computer Science, or a related field; or equivalent technical training.

· CompTIA A+, Network+, or similar certification (or currently pursuing certification).

· Experience supporting Microsoft 365 environments.

· Exposure to ticketing systems such as ServiceNow, Jira, Zendesk

· Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi).

Technical Skills

· PC and Laptop Hardware Support

· PC Builds & Imaging

· Active Directory

· Microsoft 365 / Office Suite

· Outlook & Email Support

· Software Installation & Troubleshooting

· Password Resets & User Account Management

· Windows 10/11 Support

· Help Desk Ticketing Systems, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Operations
Leadership
ServiceNow
CompTIA A+
Communication
Microsoft 365
User Accounts
Prioritization
Problem Solving
Customer Service
Computer Science
Active Directory
CompTIA Network+
Email Management
Technical Issues
Operating Systems
Microsoft Outlook
Technical Support
Help Desk Support
Computer Hardware
Business Valuation
Docking (Computers)
Microsoft Windows 10
Software Installation
Information Technology
Full Stack Development
Business Transformation
Hardware Troubleshooting
Conference Room Technology
Troubleshooting (Problem Solving)
Dynamic Host Configuration Protocol (DHCP), IT Support Technician I (Entry-Level) | Hackettstown, NJ | M-F, 8:00 AM 4:30 PM EST, We are seeking a motivated and customer-focused Entry-level, IT Support Technician to join our growing IT team. This entry-level role is responsible for providing technical support to end users, troubleshooting hardware and software issues, setting up and maintaining workstations, supporting Microsoft environments, and ensuring an excellent customer service experience. The ideal candidate will have a passion for technology, strong communication skills, and a desire to grow within IT., · Provide first-level technical support for hardware, software, email, and network-related issues.

· Build, configure, deploy, and troubleshoot desktop and laptop computers.

· Install, configure, and maintain operating systems, software applications, and peripherals.

· Create, modify, and disable user accounts within Active Directory.

· Reset passwords and manage user access permissions.

· Troubleshoot and resolve issues related to Microsoft Outlook, email delivery, and user mailboxes.

· Respond to support requests via phone, email, ticketing system, and in-person interactions.

· Diagnose and resolve common hardware issues involving PCs, laptops, monitors, printers, docking stations, and mobile devices.

· Perform software installations, upgrades, and updates.

· Document troubleshooting steps, issue resolutions, and support activities within the ticketing system.

· Escalate complex technical issues to support staff when needed.

· Assist with onboarding and offboarding activities, including equipment setup and account provisioning.

· Maintain inventory of IT assets and equipment.

· Support conference room technology, printers, and other office technology equipment.