> Markdown version of [/jobs/ext/4027938-global-security-operations-center-supervisor](https://www.wearedevelopers.com/jobs/ext/4027938-global-security-operations-center-supervisor). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Global Security Operations Center Supervisor - **Company:** Allied Universal - **Location:** Saint Paul, MN, United States - **Experience:** Experienced - **Salary:** $57,845.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Key Management, Microsoft Office, Salesforce.Com, Servicenow, User Accounts - **Published:** October 30, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3480931792&tx=JT10092UHT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Minimum 2 plus years of Security experience Or prior Law Enforcement or Military experience required Candidates MUST have a valid driver's license with at least one year of driving history, * Experience working in a Security Operations Center (SOC/GSOC) environment. * Experience with access control, video management, incident management, and mass notification systems. * Strong written and verbal communication skills. * Ability to prioritize multiple incidents and tasks simultaneously. * Proficiency with Microsoft Office applications and security technology platforms. * Ability to work independently while maintaining exceptional attention to detail. The ideal candidate will possess: * College Degree (BA) or equivalent work experience in an operations center or dispatch capacity * At least four years of experience in security * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * Excellent instructional, customer service, written and verbal communication skills * Experience in conducting research/analysis * Ability to multitask in a fast paced, at times stressed work environment * Comfortable with high-tech work environment and constant learning of new tools and innovations * Flexibility to work all shifts, and willingness to assist the team with overtime when needed * Good working knowledge of Microsoft Office suite and Windows OS * Self-motivated, curious, and knowledgeable pertaining to news and current events * Good working knowledge of security systems for access control, CCTV systems, badging systems, alarm monitoring systems * A dependable team player with business maturity, enthusiasm and a positive attitude ## Description The GSOC Supervisor is responsible for monitoring, analyzing, documenting, and responding to security and operational events across multiple locations. Candidates should be comfortable working in a technology-driven environment and demonstrate strong critical thinking, communication, and incident management skills., * Operate and manage the S2 NetBox Access Control System, including generating reports, responding to alarms, investigating activity, and navigating system partitions. * Utilize Milestone Video Management System (VMS) to review, monitor, and collect video evidence supporting investigations and security incidents across a network of 1,000+ cameras. * Manage and respond to incidents through various ticketing systems, ensuring timely, accurate documentation and closure. Experience with ServiceNow is preferred. * Create, distribute, and manage emergency and operational communications using mass notification platforms, such as AlertMedia or Everbridge. * Administer the Traka Key Management System, including profile creation, access-level assignments, and key accountability functions. * Generate and maintain incident reports and asset information using Fusion/Salesforce platforms. * Monitor intelligence feeds through Dataminr, evaluate emerging threats, and escalate incidents in accordance with established procedures. * Maintain detailed incident documentation and provide timely communications to internal stakeholders and client personnel. * Demonstrate strong situational awareness, multitasking abilities, and decision-making skills in a 24/7 operations environment. Available Shifts 2nd Shift - Shift Supervisor GSOC * Monday through Friday | 3:00 PM - 11:00 PM (40 hours/week) * Saturday and Sunday| 3:00 PM - 11:00 PM (16 hours/week)