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# Desktop Support Analyst

- **Company:** Robert Half
- **Location:** Clarksville, TN, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Microsoft Outlook, System Configuration, Desktop Computing, File Systems, Productivity Software, Azure Active Directory, CompTIA Strata - PC Hardware Technology Engineer, Office365, Microsoft InTune, Deployment Automation, Windows Client
- **Published:** October 30, 2026
- **Apply:** https://dejobs.org/x/x/11137E5588114CE2B69E6233148F291B/job/

## About the Role

* Follow site-specific safety rules, security procedures, and deployment standards while escalating more advanced technical problems when appropriate. Requirements * Prior experience supporting PC refreshes, desktop deployments, or end-user migration projects in a structured work environment.

 * Strong working knowledge of Windows 10 and Windows 11, including troubleshooting common workstation issues.

 * Familiarity with Microsoft 365 applications and the ability to assist users with standard setup and support needs.

 * Experience installing, configuring, and validating business software on desktop or laptop hardware.

 * Ability to communicate clearly with end users and provide dependable customer support in an onsite setting.

 * Comfort working independently, following documented procedures, and adapting to shifting project priorities.

 * Dependable reliability, including consistent attendance and adherence to workplace expectations and safety requirements.

 * Exposure to tools or environments such as Microsoft Intune, Autopilot, Active Directory, or Azure AD is preferred. Technology Doesn't Change the World, People Do.®

## Description

Description We are looking for a Desktop Support Analyst to join an onsite team in Clarksville, Tennessee for a Contract assignment supporting a large-scale device rollout in a manufacturing setting. This position is centered on preparing, deploying, and supporting Windows-based laptops and desktops while helping employees transition to new equipment with minimal disruption. The ideal candidate is practical, user-focused, and confident resolving common technical issues in the field while following established procedures and site safety expectations.

Responsibilities:

 * Prepare Windows laptops and desktop systems for deployment by imaging, configuring settings, and validating device readiness before distribution.

 * Deliver new hardware to end users, replace existing equipment, and guide employees through initial setup activities to ensure a smooth transition.

 * Provide hands-on support for Microsoft 365 tools, including Outlook, Teams, OneDrive, and related productivity applications during device rollout.

 * Install required business software and resolve issues involving application setup, device imaging, and workstation configuration.

 * Rebuild and ready returned equipment for future use by re-imaging devices, checking functionality, and updating deployment status records.

 * Coordinate deployment schedules with users and internal contacts to manage device swaps efficiently and maintain project momentum.

 * Assist with basic OneDrive file access concerns and support user-facing migration tasks tied to workstation deployment activities.

 * Record completed work, update asset tracking information, and maintain accurate documentation throughout the deployment lifecycle.